technical support specialist – information technology (IT)
IT Minds Inc. Oakville
Overview
Languages
English
Education- Secondary (high) school graduation certificate
Experience
1 year to less than 2 years
Hybrid
Work must be completed both in person and remotely.
Work setting- Help desk
- Private company, corporation or industry
- Office building
- Private sector
Responsibilities
Tasks- Give access to computer networks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Provide customer service
- Manage incidents
Experience and specialization
Computer and technology knowledge- Jira
- Intranet
- Internet
- Desktop applications
- File management software
- Word processing software
- Communication software
- MS Office
- MS Windows
- Spreadsheet
Additional information
Work conditions and physical capabilities- Attention to detail
Benefits
Other benefits- Free parking available
KonecranesBurlington, 13 km from Oakville
to the field execution and installation. This includes field project sales support, field project management, installation and sub-contractor management/selection of all modernization projects.
• Assist in all service-related technical opportunities...
Syed Hasan ZaidOakville
Overview
Languages
English
Education
• Secondary (high) school graduation certificate
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
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