Customer service agent - Vancouver

apartmentCanadian Outback Rafting Company placeVancouver calendar_month 

Overview

Languages

English

Education
  • Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting
  • Tourism

Responsibilities

Tasks
  • Address customers' complaints or concerns
  • Answer inquiries and provide information to customers
  • Explain the type and cost of services offered
  • Issue receipts and other forms
  • Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
  • Receive payments
  • Sell merchandise

Experience and specialization

Computer and technology knowledge
  • Internet
  • MS Excel
  • MS Outlook
  • MS Word

Additional information

Transportation/travel information
  • Own vehicle
Personal suitability
  • Punctuality
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Organized
  • Reliability
  • Team player

Benefits

Financial benefits
  • Bonus
Other benefits
  • Free parking available
  • Team building opportunities
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