Royal Bank of Canada - Senior Manager, Fraud Strategy & Analytics
Job Summary
Job Description
What's the opportunity?
You will work directly with the Personal and Commercial lending line of business owners to develop and design sound Fraud Management practices. You will set the overall Data driven Fraud Strategy and ensure the effective balance between fraud loss, client experience, operational costs, and risk management framework.You will lead forecasting and planning processes for Fraud Management, partnering with other Data Scientists, Product Managers, Business Risk Leaders, Corporate Investigation Services, and Group Risk Management. You will provide business leaders and senior management within Fraud Management with analysis and insights on trends and overall performance.
What will you do?- Responsible for one of the areas of fraud (including credit fraud) in the retail and commercial lending business, and performance of existing strategies, analyze data to recommend ways to identify and stop emerging fraud trends
- Apply technical analytical skills (such as SQL and Python) to complete the analysis and formulate your strategy
- Work with data scientists to prevent first and third-party fraud
- Build the case to bring strategies to market, work with business and technology teams to implement them and see your work product to delivery lifecycle in real time
- As the strategy owner, evaluate performance and continue to adjust and improve strategy as the fraud landscape evolves, and drive the roadmap and set the strategic direction for fraud strategy at product level
- Lead and present quarterly fraud updates to senior stakeholders
- Understand internal and external fraud schemes, business partner objectives, technology capabilities, and develop strategic plans for addressing new and existing fraud risks
- Perform data analysis to develop a fact base for business cases, which may be required for technology or FTE investment
What you need to succeed
Must have:
- Credit Risk Strategy or Fraud Strategy experience
- Ability to run analytics and drive data-based decisions
- Experience working in a team environment, with ability to effectively collaborate with partners
- Ability to present to a senior audience and provide compelling evidence towards a course of action
- University degree or higher
Nice to have:
- Advanced business degree or graduate degree in a quantitative field of study
- Experience in Retail and/or Commercial banking products
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program
- Leaders who support your development
- Ability to make a difference and lasting impact
- Opportunity to take on progressively greater accountabilities
Job Skills
Business Process Improvements, Ethical Business, Fraud Risk Management, Matrix Management, Operational Risks, Performance Management (PM), Resource Coordination, Risk Management, Stewarding, Vision Alignment
Additional Job Details
Address:
RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO
City:
TORONTO
Country:
Canada
Work hours/week:
- 5
Employment Type:
Full time
Platform:
PERSONAL & COMMERCIAL BANKING
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2025-04-14
Application Deadline:
2025-04-25
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Inclusion and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities.RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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