Software Development Manager, Conversational AI Modeling and Learning
The Alexa Conversational AI Modeling and Learning (CAMEL) team is looking for a skilled SDM to lead a new initiative which is at the forefront of using state of the art (SOTA) innovations in Large Language Models (LLMs) to build an AI agent which can converse naturally with customers, entertain them, perform their requested tasks and act autonomously to solve complex tasks.
As an SDM on the team, you will build and lead a 2-pizza team which will own building and re-architect tier-1 services which are responsible for end-to-end orchestration and execution of multi-modal conversational agent requests. From getting the best prompt and context for the request, to picking the correct model to inference, to interpreting LLM's output, creating an actionable plan and executing it.
Key job responsibilities- Build and grow a high performing efficient team which consistently raises the bars and delivers value for the customers in a rapidly changing tech environment
- Drive architectural decisions and technical excellence in building scalable distributed systems which power SOTA Gen AI applications
- Partner with product, science, and platform teams to define and execute on the team’s technical vision
- Establish and optimize development processes that enable rapid experimentation while maintaining high quality standards
- Lead hiring and development of diverse technical talent
- Drive operational excellence in deploying and maintaining large-scale machine learning systems
- Influence cross-team technical decisions and contribute to broader organizational strategy
Your typical day might involve
- Reviewing progress on ongoing projects and providing technical guidance
- Brainstorming with senior engineering and science leaders to define the architecture of tomorrow, where multiple LLMs with different modalities come together to solve real world customer problems.
- Contribute to org's overall strategy by working with customers, product teams and other stakeholders, to define team charter and roadmap
- Conducting code reviews and architectural discussions with the team
About the team
We are a collaborative and inclusive group of AI enthusiasts committed to advancing the field of conversational AI. Our team values creativity, continuous learning, and a supportive environment where diverse perspectives are celebrated. We work at the intersection of innovative research and practical application, always striving to turn ground breaking ideas into real-world solutions.- 3+ years of engineering team management experience- 7+ years of working directly within engineering teams experience
- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience
- 8+ years of leading the definition and development of multi tier web services experience
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience partnering with product or program management teams- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers
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