Jr. Bilingual Claims Specialist to support Wealth Management LOB for our large banking client - 62513

apartmentS.i. Systèmes placeToronto calendar_month 

Jr. Bilingual Claims Specialist to support Wealth Management LOB for our large banking client - 62513

Location: Downtown Toronto (Hybrid - in office Wednesdays. As of June will be Mon/Thurs)

Duration: 4.5 months

Job Description:

The selected candidate(s) will provide accurate and professional service by telephone, or e-mail. They will assist in processing death claim benefits to applicable beneficiaries. They will support administrative requirements to ensure the smooth operation of the unit.

Job Responsibilities:

  • Adjudicate assigned death benefit claims (20+ per day), including investigating claim details to determine validity, and communicating decisions verbally and in writing as required, and signing to release payments
  • Process death benefit claims to appropriate beneficiaries via Capsil
  • Manage claim requirement follow ups (via email, phone, or letter writing)
  • Addresses any claimant or policyholder issue as part of the conversation, escalating as required for any complaint situation

Must Have Skills:

  • 1+ yr relevant claims processing experience
  • Bilingual (French/English)
  • Post secondary degree required

Nice to Have Skills:

  • Previous insurance/banking experience
  • Experience with Capsil

Interview Process:

First Round - 30 min Teams meeting with HM and HM’s one-up

Format will consist of behavioral and getting to know you type questions and assessing French language competence

Apply

apartmentRoyal Bank of CanadaplaceToronto
for the challenge? The role of the Manager, Wealth Management Surveillance is to monitor the compliance of the Retail Division of RBC Dominion Securities Inc. This individual will reinforce securities legislation, the rules of the Canadian Investment Regulatory...
apartmentRoyal Bank of CanadaplaceToronto
Job Summary Job Description What is the opportunity? The Senior Manager, Business Risk, provides support to RBC Wealth Management (WM) Canada’s and RBC Global Asset Management’s (GAM) Operational Risk management leadership, by providing...
apartmentRoyal Bank of CanadaplaceToronto
Job Summary RBC Wealth Management is a part of Royal Bank of Canada (“RBC”), one of the largest providers of financial services in the world. RBC Wealth Management Canada is comprised of six complementary lines of business which are supported...