Director Vendor Governance

apartmentSociété Financière Manuvie placeToronto calendar_month 
he Director will have a deep understanding of relevant risk management principles and best practices. The role is accountable for driving and monitoring compliance to the Company’s Outsourcing Vendor Risk Management (OVRM) Policy. As a critical element of the first line of defense, the incumbent will monitor and manage vendor risk, including conducting risk assessments and developing risk mitigation plans for vendors deemed to be highest risk. The incumbent will develop and deliver vendor risk reporting based on a broad set of metrics. As a subject matter expert, the incumbent is expected to contribute to development and delivery of vendor risk management training and provide input to relevant policies, processes and tools. In this capacity, the incumbent must be skilled in influencing others to assess and monitor vendor risk and follow vendor risk management policy. Position Responsibilities:
  • Contribute to the development, governance and execution of a company
  • wide vendor management discipline that meets regulatory and Manulife requirements while leveraging appropriate tools.

Provide support to vendor risk governance team Participate in strategic planning and leadership management team decisions and committees Create Methodology to sample first-line of defense vendor governance activities and to ensure high quality of compliance to requirements.

Partner on an ongoing basis with business units & internal subject matter experts to identify and evaluate all risks and risk mitigation strategies associated with high risk vendors.
Review and Challenge inherent risk questionnaires and ensure any required actions are taken.
Review pre-contract due diligence and VISM Assessments of high and medium risk vendors.
Assess impact of risk assessments on vendor evaluation and selection.
Work with Strategic Sourcing/Legal/Business to mitigate any potential risks and loss by the establishment of robust contracts.
Reassess the risks associated with high and medium risk vendors prior to the renewal of contract agreements.
Proactively monitor high risk vendors for emerging risks and provide business partners with visibility and recommended action plans.
Review and Challenge annual risk governance reviews for high-risk vendors.
Ensure completion and compliance for all activities related to outsourcing regulatory governance.
Perform data aggregation, data analytics and reporting activities.
Provide and maintain vendor risk reporting mechanisms, and track and report outcomes from vendor management activities.
Collect, organize, and distribute reports and documents and recommend enhancements to reporting and audit tools.
Aggregate key risk metrics and performance metrics and provide to the Strategic Procurement Office for reporting to the Enterprise Risk Committee, Operational Risk Committee and Board Risk Committee.
Monitoring risk incidents and remediation resolution including development and execution of corrective action plans and ensure follow-on reporting and monitoring.
Evaluate and process complaints, appeals and grievances.
Oversee Medium and Low Risk Governance Reviews and ongoing monitoring Complete Annual Attestation Review and Approval Process Escalate vendor risk issues and compliance problems that have not been adequately addressed.
Support development and execution of a robust communication and training plan to facilitate the effective awareness and application of the Third-Party Risk Management (TPRM) policy and best practices.
Stay informed about the latest developments in the vendor risk management field.

Engage Information Risk Management and other risk Subject Matter Experts such as Legal, Compliance, Operational Risk Management, Investigative Services and Tax, as applicable, for assessment and review of risks identified during due diligence as well as identification of acceptable remediation.

Perform any other job-related instructions, as requested, with reasonable accommodation.
Develop and Manage Team (2 Direct Reports) Required Qualifications: Undergraduate degree (business preferred) 10+ years of progressive business experience, preferably including procurement, vendor management and/or risk management Expert knowledge of risk management principles, best practices and tools Experience in a risk management services function Experience working in a global environment Familiar with Manulife’s business operations, strategies and financial environment Deep knowledge of regulatory requirements relating to management of third-party outsourcing in the jurisdiction in which Manulife operates Deep understanding and application of industry vendor risk management principles and vendor risk analysis and governance best practices.
Problem analyzer and decision maker
  • effectively searches and uses industry and market insights; able to assimilate, synthesize, and present complex information in a value-added form; attention to detail; evaluates feasibility and practicality of ideas and options; takes ownership and makes informed and timely decisions.
Proven innovator
  • expert in identifying and implementing change management and business process transformation; consistently challenges the status quo; takes balanced risks to promote growth of ideas; comfortable in high pressure environments.
Strategic thinker
  • thinks conceptually beyond day-to-day business realities; creates a clear vision and goals and adopts a long-term perspective; anticipates emerging issues.
Global thinker
  • dedicated to improving the Company’s competitive position on an enterprise and global level; understands and is respectful of what works in different parts of the world and what doesn’t.
Team builder
  • builds strategic partnerships with internal clients and vendors; builds buy-in and engagement with key stakeholders.
Skilled communicator
  • communicates complexity with clarity and ease; articulates a clear view of concepts, ideas, and objectives; able to interface with different stakeholders at all levels; represents the company externally with confidence; skilled in both oral and written communication.
Collaborator
  • shares resources and leverages knowledge across the organization; builds and nurtures an extensive network.

Evaluate, recommend, and communicate on risks and risk exposure around Vendor Management When you join our team: We’ll empower you to learn and grow the career you want.

We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.
#LI-Hybrid À propos de Manuvie et de John Hancock La Société Financière Manuvie est un chef de file mondial des services financiers qui aide les gens à prendre leurs décisions plus facilement et à vivre mieux.
Pour en apprendre plus à notre sujet, rendez vous à l’adresse www.manuvie.com.
Manuvie est un employeur qui souscrit au principe de l’égalité d’accès à l’emploi Chez Manulife/John Hancock nous valorisons notre diversité.

Nous nous efforçons d’attirer, de perfectionner et de maintenir une main d'oeuvre qui est aussi diversifiée que nos clients, et de favoriser la création d’un milieu de travail inclusif qui met à profit la diversité de nos employés et les compétences de chacun.

Nous nous engageons à assurer un recrutement, une fidélisation, une promotion et une rémunération équitables, et nous administrons toutes nos pratiques et tous nos programmes sans discrimination en raison de la race, de l’ascendance, du lieu d’origine, de la couleur, de l’origine ethnique, de la citoyenneté, de la religion ou des croyances ou des convictions religieuses, du genre (y compris grossesse et affection liée à une grossesse), de l’orientation sexuelle, des caractéristiques génétiques, du statut d’ancien combattant, de l’identité de genre, de l’expression de genre, de l’âge, de l’état matrimonial, de la situation de famille, d’une invalidité ou de tout autre motif protégé par la loi applicable.

Nous nous sommes donné comme priorité d’éliminer les obstacles à l’accès égalitaire à l’emploi.
C’est pourquoi un représentant des Ressources humaines collaborera avec les candidats qui demandent accommodement raisonnable pendant le recrutement.
Tous les renseignements communiqués pendant le processus de demande d'accommodement seront stockés et utilisés conformément aux lois et aux politiques applicables de Manuvie.
Pour demander une mesure d’accommodement raisonnable dans le cadre du recrutement, écrivez à recruitment@manulife.com.
Région principale Toronto, Ontario Modalités de travail Hybride L’échelle salariale devrait se situer entre $105,750.00 CAD
  • $190,350.00 CAD Si vous posez votre candidature à ce poste en dehors de la région principale, veuillez écrire à recruitment@manulife.com pour obtenir l’échelle salariale correspondant à votre région.

Le salaire varie en fonction des conditions du marché local, de la géographie et de facteurs pertinents liés au poste telles les connaissances, les compétences, les qualifications, l’expérience et l’éducation ou la formation.

Les employés ont également la possibilité de participer à des programmes de motivation et de toucher une rémunération incitative liée au rendement de l’entreprise et au rendement individuel.

Manuvie offre aux employés admissibles une vaste gamme d’avantages sociaux personnalisables, notamment une assurance soins médicaux, soins dentaires, santé mentale, soins de la vue, invalidité de courte et de longue durée, assurance vie et assurance DMA, assurance adoption, de maternité de substitution et de soins médicaux non urgents ainsi que des programmes d’aide aux employés et leur famille.

Nous proposons également aux employés admissibles différents régimes d’épargne-retraite (y compris des régimes de rente et un programme international d’actionnariat assortie de cotisations patronales de contrepartie) ainsi que des ressources en matière d’éducation et de conseils financiers.

Notre généreux programme de congés rémunérés au Canada comprend les jours fériés, les congés annuels, les congés personnels et les congés de maladie, et nous offrons toute la gamme des congés autorisés prévus par la loi.

Si vous posez votre candidature à ce poste aux États-Unis, veuillez écrire à recruitment@manulife.com pour obtenir de plus amples renseignements sur les dispositions relatives aux congés rémunérés spécifiques aux États-Unis.

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