Medical receptionist

Overview

Languages

English

• Secondary (high) school graduation certificate
• or equivalent experience

Experience

Will train

On site

Work must be completed at the physical location. There is no option to work remotely.

• Animal hospital

Responsibilities

• Greet people and direct them to contacts or service areas
• Provide basic information to clients and the public
• Obtain and process information required to provide customer service
• Operate switchboard or telephone system
• Order office supplies
• Record and relay information
• Schedule and confirm appointments
• Send invoices
• Maintain work records and logs
• Receive and issue payments
• Perform clerical duties, such as filing and sorting and distributing mail
• Answer telephone and relay telephone calls and messages
• Calculate billing charges
• Perform data entry
• Provide customer service
• Maintain and order supplies
• Keep records of animals treated
• Clean and disinfect cages, pens, aquariums, kennels, runs, stall and enclosures

Experience and specialization

• Cats
• All breeds of dogs

• Domestic animals/pets (cats, kittens, puppies, dogs, etc.)

Additional information

• Fast-paced environment
• Work under pressure
• Attention to detail
• Combination of sitting, standing, walking
• Physically demanding
• Standing for extended periods
• Bending, crouching, kneeling

• Up to 13.5 kg (30 lbs)

• Computer

• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask
• Time management
• Maturity
• Client focus
• Dependability

Benefits

• Dental plan
• Health care plan
• Vision care benefits

• Other benefits