information technology (IT) specialist

apartmentJewish Federation of Greater Vancouver placeVancouver calendar_month 

Overview

Languages

English

Education
  • College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting
  • Social service or charity agency

Responsibilities

Tasks
  • Prepare cost-benefit and return-on-investment analyses to support system implementation
  • Design, develop and implement information systems business solutions
  • Provide advice on information systems strategy, policy, management and service delivery
  • Assess physical and technical security risks to data, software and hardware
  • Develop policies, procedures and contingency plans to minimize the effects of security breaches
  • Develop and implement policies and procedures throughout the software development life cycle
  • Conduct reviews to assess quality assurance practices, software products and information systems
  • Resolve conflict situations
  • Usability testing
  • Troubleshoot and resolve technical problems
  • Provide staff training
  • Implement network traffic and security monitoring software, and optimize server performance
  • Organize and maintain inventory
  • Set up and maintain manual and computerized information filing systems

Credentials

Certificates, licences, memberships, and courses
  • CompTIA Security+ Certification
  • Microsoft certified IT professional (MCITP)
  • Information Systems Professional (ISP)

Experience and specialization

Computer and technology knowledge
  • Adobe Experience Manager (AEM)
  • Automatic data processing (ADP)
  • Cloud
  • Excel Visual Basic for Applications (VBA)
  • Information Technology Infrastructure Library (ITIL)
  • Jira
  • Microsoft Visio
  • Microsoft Visual Studio
  • iOS
  • MAC
  • Unix
  • JavaOS
  • Device drivers
  • Networking software
  • Networking hardware
  • Networking security
  • Intranet
  • Internet
  • Servers
  • File management software
  • Security software
  • Mail server software
  • Database software
  • Spreadsheet
  • MS Office
  • MS Windows
  • SQL
  • Firewall
  • MS Active Directory
  • MS Outlook
  • MS SQL Server

Additional information

Security and safety
  • Criminal record check
Work conditions and physical capabilities
  • Ability to work independently
  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Attention to detail
  • Combination of sitting, standing, walking
Personal suitability
  • Accurate
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Judgement
  • Organized
  • Team player
  • Innovation
  • Analytical
  • Proactive

Benefits

Health benefits
  • Dental plan
  • Health care plan
  • Vision care benefits
Financial benefits
  • Registered Retirement Savings Plan (RRSP)
Other benefits
  • Parking available
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