Administrative Assistant

We are in search of an Administrative Assistant to join our team located in Toronto, Ontario. This role centers around ensuring the efficient and smooth operation of shipment processing and procurement, as well as providing general administrative support across various departments.

• Assist in preparing, reviewing, and managing shipping documents such as bills of lading, packing lists, freight invoices, and purchase orders, ensuring accuracy and timeliness.
• Handle the main phone line, professionally directing calls to the appropriate staff and providing information to callers.
• Provide administrative support, including filing, data retrieval, data entry, and maintaining office equipment and supplies.
• Deliver exceptional customer service, directing and assisting with customer inquiries and concerns related to orders and shipments.
• Assist with various projects, including transcribing, editing, and formatting operation manuals, as well as distributing design drawings to necessary departments.
• Handle confidential and time-sensitive materials with discretion, adhering to organizational policies and procedures.
• Collaborate with the logistics team to ensure smooth shipment processes.
• Support with coordinating procurement and customer shipments with vendors and carriers.
• Assist with writing, editing, and distributing emails, memos, letters, faxes, and forms.
• Assist other staff members as needed.