Administrator, Document Management Centre
Job Summary
Job Description
What is the opportunity?
In this role, you will be responsible for determining the appropriate handling of all incoming mail, faxes and courier packages for the assigned business and subsequent processing of the materials. You will be assigned to Company’s various business units including Shareholder Services, Benefit Payments and other internal teams.
What will you do?- Be proficient in recognizing all pension and trade related documentation as it relates to pension / fund processing including but not restricted to: pension refunds, new account set ups, buys/sells/switches/transfers/rollovers/systematic plans, non-financial and estate documentation.
- Become familiar with 90+ fund companies in order to assist in the indexing of the incoming documentation.
- Recognize, index and push the document out to the workflow tool in a timely and accurate manner, ensuring the processor receives accurate information.
- Manage incoming cheques or cheque distribution process
- Research, recommend and implement efficiencies which will improve workflow or processes within the team.
- As assigned, provide timely and accurate statistical reporting on image and workflow volumes and other statistics.
- Work closely with assigned business units to be aware of any changes to the processes which have an impact in the processing and delivery of documents, images or cheques.
What do you need to succeed?
Must have:
- University Degree / College Diploma
- 1-2 + years Financial industry working experience
- Strong organizational and time management skills
- Excellent communication skills – written and oral
- Knowledge of mutual fund / segregated fund transaction processing
- Knowledge of the fund and custody Industry
- Experience with Scanning technology
- Knowledge of document retention procedures and standards
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- Excellent exposure to communicate with various business partners and stakeholders in Investor Services and within other platforms as appropriate.
- Opportunity to obtain hands-on experience throughout your role.
- Working with an exciting, close-knit, supportive & dynamic group.
- Opportunity to collaborate with other business segments within the bank.
- Excellent career development and progression opportunities.
- A comprehensive Total Rewards Program including bonuses and flexible benefits.
- Competitive compensation.
Job Skills
Active Learning, Communication, Critical Thinking, Customer Service, Operational Delivery, Process Improvements, Time Management
Additional Job Details
Address:
RBC CENTRE, 155 WELLINGTON ST W:TORONTO
City:
TORONTO
Country:
Canada
Work hours/week:
- 5
Employment Type:
Full time
Platform:
WEALTH MANAGEMENT
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2024-09-24
Application Deadline:
2024-10-17
Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.