Oakville - Hotel front desk supervisor

apartmentHoliday Inn Oakville placeOakville calendar_month 

Overview

Languages

English

Education
  • College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting
  • Urban area
  • Hotel, motel, resort
  • Large restaurant and hotel

Responsibilities

Tasks
  • Co-ordinate activities with other work units or departments
  • Establish work schedules and procedures
  • Perform same duties as workers supervised
  • Prepare and submit reports
  • Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
  • Assist clients/guests with special needs
  • Co-ordinate, assign and review work
  • Hire and train staff in job duties, safety procedures and company policies
  • Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
  • Requisition materials and supplies
  • Sort, verify and process financial transactions
  • Register arriving guests and assign rooms
  • Receive payments
  • Supervisory Experience
  • Operate switchboard or telephone system
  • Communicate with other workers to co-ordinate the preparation and completion of work assignments
Supervision
  • 5-10 people
  • Staff in various areas of responsibility

Credentials

Certificates, licences, memberships, and courses
  • First Aid Certificate

Experience and specialization

Musical genre
  • Opera
Computer and technology knowledge
  • MS Outlook
Policy and program experience
  • Workplace training and development

Additional information

Work conditions and physical capabilities
  • Attention to detail
  • Fast-paced environment
  • Overtime required
  • Standing for extended periods
  • Tight deadlines
  • Work under pressure
Personal suitability
  • Accurate
  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Initiative
  • Interpersonal awareness
  • Judgement
  • Organized
  • Team player

Benefits

Health benefits
  • Health care plan
Other benefits
  • Free parking available
  • Parking available
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