[ref. h5771724] Customer service assistant

apartmentUnited Propeller & Machine Inc. placeOrillia calendar_month 

Overview

Languages

English

Education
  • Secondary (high) school graduation certificate

Experience

Will train

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks
  • Assist in the preparation of brochures, reports, newsletters and other material
  • Address customers' complaints or concerns
  • Answer inquiries and provide information to customers
  • Arrange for refunds and credits
  • Explain the type and cost of services offered
  • Issue receipts and other forms
  • Order office supplies and maintain inventory
  • Perform general office duties
  • Receive payments
  • Sell merchandise
  • Invoice clients
  • Carry out administrative and clerical activities (record keeping, scheduling etc.)
  • Provide customer service
Supervision
  • Staff in various areas of responsibility

Experience and specialization

Measuring tools
  • Verniers
Computer and technology knowledge
  • Internet
  • MS Excel
  • MS Word
Type of industry experience
  • Marine industry
Area of specialization
  • Work planning, estimating, measuring and scheduling

Additional information

Security and safety
  • Reference required
Work conditions and physical capabilities
  • Attention to detail
  • Fast-paced environment
  • Tight deadlines
  • Work under pressure
  • Repetitive tasks
  • Standing for extended periods
Personal suitability
  • Punctuality
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Team player
  • Initiative
  • Judgement
  • Ability to multitask
  • Dependability
  • Honesty
  • Quick learner

Benefits

Health benefits
  • Dental plan
  • Health care plan
  • Vision care benefits
Financial benefits
  • Bonus
Long term benefits
  • Long-term care insurance
Other benefits
  • Free parking available
  • Learning/training paid by employer
  • Parking available
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