Sales Support Specialist

apartmentABB placeBurlington scheduleFull-time calendar_month 

EL Sales Support Specialist

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.

Write the next chapter of your ABB story.

This is a position with grade

15

This position reports to

Manager Sales Support

Your role and responsibilities

ABB’s Electrification Global Markets organization is responsible for the go-to-market strategy in
100+ countries where the Electrification Business Area operates. Our 10,000 sales & marketing
employees connect our customers and partners to our innovative portfolio of products, services and
solutions. Our domain expertise and global footprint enable us to support our customers with
solutions that address their current needs, while anticipating how emerging trends such as
urbanization, digitalization and the shift to sustainable energy will impact their future needs. Our
Marketing / Sales / Product Management teams play a key role in how ABB’s technologies contribute
to a more productive and sustainable future. Helping customers all over the world improve
efficiency, reliability and productivity while reducing emissions gives our work a powerful sense of

purpose

Your responsibilities
  • Suggestion of products and equivalence of competitors, to external sales, distributors and
  • contractors/user
  • Technical support (level 1)
  • Work with the outside sales team to review and use SPA's (Special Pricing Agreements)
  • Preparation of bids and pricing assistance within a mandated time frame
  • Provide customer and market information to the sales and marketing group
  • Work with customer service for order resolution
  • Assist and support fellow team members
Qualifications for the role
  • English - spoken and written
  • 2+ years’ experience in a similar environment
  • Experience in a B2B company
  • Strong sales and customer orientation
  • Comfortable with the use of multiple computer systems
  • Excellent communication and file management skills, organization and the ability to
  • undertake multiple projects simultaneously while being detail oriented and accurate.
  • Ability to work in a team environment or independently.
  • Motivated to learn
  • Ability to follow procedures and methodologies and make suggestions for continuous
  • improvement
  • Ability to recognize when a request needs to be escalated
Benefits
  • Retirement plan
  • Accident insurance
  • Healthcare plan
  • Wellbeing program

More about us

****Referral bonus premium $1,500.00****

ABB Smart Power is a global technology leader, with products and solutions that make power supplies smart, connected and protected. Its intelligent products and solutions make power more competitive by improving the energy efficiency, productivity and reliability of almost any operation.

We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com.

For the ninth consecutive year, ABB Canada has been recognized as one of Canada's Best Employers by Forbes magazine. Consistently ranked as one of Canada's Top 100 Employers, Montreal's Best Employers, Canada's Best Employers for Young People, Canada's Greenest Employers and a long-time recipient of the Women in Governance Parity Certification, ABB's culture and commitment is to provide a caring workplace where everyone collaborates, feels valued, respected, included and supported.

Also committed to ensuring that all policies and practices respect the Employment Equity Program, we aim for our workforce to be truly representative of the four designated groups; women, aboriginal people, members of visible minorities, and/or persons with disabilities.

ABB will provide reasonable accommodation to the applicant with disabilities and encourage applicants to self-identify in the application process.

ABB's Military Reservist Policy offers Canada's Reserve Force members the flexibility to undergo military training and activities while maintaining job security, seniority, pay, benefits, and privileges as ABB employees, including up to 15 paid working days per year for training, as well as extended leave for operations both in Canada and abroad, ensuring seamless career integration with our nation's defense forces.

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