Customer service agent
Ensil Inc Markham
Overview
Languages
English
Education- Bachelor's degree
Experience
5 years or more
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting- Private sector
Responsibilities
Tasks- Answer inquiries and provide information to customers
- Arrange for billing for services
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Maintain records and statistics
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Order office supplies and maintain inventory
- Receive and log complaints
Experience and specialization
Computer and technology knowledge- Database software
- Desktop publishing software
- Word processing software
- Electronic scheduler
- Presentation software
Additional information
Security and safety- Criminal record check
- Secret clearance
- Attention to detail
- Fast-paced environment
- Tight deadlines
- Work under pressure
- Walking
Benefits
Financial benefits- Group insurance benefits
Toronto, 19 km from Markham
Position Description :
This role has a starting hourly rate of $22.95!
Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you...
Toronto, 19 km from Markham
Position Description :
This role has a starting hourly rate of $22.95!
Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you...
Toronto, 19 km from Markham
Position Description :
This role has a starting hourly rate of $22.95!
Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you...