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apartmentConfidential placeCambridge calendar_month2024-09-20

We are looking for a dispatcher who is highly versatile, enjoys juggling a busy day, thrives on multitasking, works independently, and wants to be part of a winning team. We set high expectations for performance. We are also committed to a thorough training process to ensure your success.

As part of a cohesive team, this role has lots of opportunity – you’ll be doing dispatching for flatbeds and vans across Canada and the US, both short and long haul.

A Dispatcher is required to communicate with drivers to assist with problem resolution while on route. Furthermore, handling incoming service orders, directing drivers, and resolving service issues. Interacting with customers, including customer service, sales, and operational staff.

Job Duties:

Providing reliable support and assistance to drivers
Knowledge of the market rates and ability to negotiate both in Flat bed and Dry Van
Knowledge of LTL and TL
Entering data accurately and in a timely manner to build and close daily loads
Effectively processing and distributing daily border paperwork to drivers
Negotiating with US and Canadian Transportation providers on rates
Supporting all customer service needs of customers to meet or exceed their expectations
Processing requests for quotes and following up to secure load
Reviewing dispatch board constantly to ensure trips are departing, arriving, and running on schedule
Arranging appointments and scheduling for loads
Collaborating and assisting other Team members if needed
On call paid rotation required

Requirements:

3-5 Years experience within Transportation Industry or similar role required
Knowledge of the Highway Traffic Act
Knowledge of Flat Bed & Dry Van
Proficient in transportation management software and technology tools.
Must have at least 3 years of USA trucking experience
Must have experience with the following: Load Link, DAT, Dispatch Software (ACE, ACI, CTPAT)
Understanding of Canada/US Customs requirements
Knowledge in HOS of service for both US and Canada
Previous experience using Transportation/Logistics systems preferred
Ability to multitask and work in a team environment
Strong computer skills and experience using MS Suite (Word, Excel, Outlook etc)
Excellent time management, organizational and planning skills

We thank all applicants for their interest, however only those selected will be contacted for an interview.
Accommodations are available upon request for candidates taking part in all aspects of the recruitment process.

No agency calls

Job Types: Full-time, Permanent

Pay: $55,000.00-$60,000.00 per year

Benefits:

Casual dress
Dental care
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
RRSP match
Vision care
Wellness program

Schedule:

Day shift
Monday to Friday
No weekends
On call

Experience:

dispatching: 3 years (required)

Work Location: In person

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