Veterinary receptionist

Overview

Languages

English

• No degree, certificate or diploma

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

• Veterinary clinic
• On-site customer service

Responsibilities

• Keep records of animals treated
• Maintain and order supplies
• Stock shelves and display areas
• Schedule and confirm appointments
• Record and balance daily transactions
• Record and process patient data
• Provide clients with information
• Order supplies and maintain inventory
• Perform basic bookkeeping tasks
• Maintain accurate records
• Maintain adequate stock levels
• Answer telephone and relay telephone calls and messages
• Receive and forward telephone or electronic enquiries
• Professionalism in customer service
• Order stock
• Receive payment for goods or services
• Maintain clean and safe work environment
• Provide customer service
• Record incoming stock
• Help with scheduling and workflow
• Initiate and maintain confidential medical files and records
• Manage cash
• Maintain prescription records
• Ensure the information on prescriptions is accurate
• Dispense prescribed pharmaceuticals to customers or to other health care professionals

Experience and specialization

• Electronic medical records

• Medical

• Veterinary

• Small animals

Additional information

• Attention to detail
• Handling heavy loads
• Fast-paced environment

• Up to 23 kg (50 lbs)

• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Judgement
• Reliability
• Team player
• Initiative
• Accurate
• Interpersonal awareness
• Ability to multitask

Benefits

• Dental plan
• Disability benefits
• Health care plan
• Paramedical services coverage
• Vision care benefits