Manager, People and Culture (Fixed-Term)

Job Summary:

Act as a trusted partner to provide human resources and people management support to leaders, enabling them to make informed business decisions.

Duties & Responsibilities:

• Champions people and culture initiatives and works closely with business leaders to have a clear understanding of the business environment, strategy, talent needs and people implications
• Consults with leaders on labour relations issues with the goal of developing/transferring knowledge to enhance expertise of leaders
• Provides consultative advice to business leaders on people plans and structure that contribute to the overall success of the organization
• Proactively partners with leaders to identify people issues or organizational design challenges and provides sound advice and expertise to help develop creative solutions
• Supports defining team member engagement goals and strategies to drive increased engagement
• Proactively identifies issues that may impact engagement and develop plans to mitigate risk, escalates key issues
• Works with leaders to define and implement strategies that impact team culture and enhance overall team performance in a positive way
• Conducts thorough workplace investigations into team member relations issues in accordance with applicable legislation, policies and practices at Porter, developing recommendations for future prevention
• Drives the delivery of critical performance management initiatives including objectives and key results, reviews, and disciplinary/performance improvement plans through training leaders
• Partners with clients and the Talent Acquisition team to maximize the effectiveness of structure, roles and talent to support our people and business strategies
• Leads and supports organizational people and culture initiatives and programs (i.e. diversity/inclusion, leadership development, policy development, engagement survey etc.)
• Actively participate in Porter’s Safety Management System (SMS) including, reporting hazards and incidents encountered in daily operations; understand, comply and promote the Company Safety Policy

Behavioural Competencies:

• Concern for Safety: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.
• Teamwork: Working collaboratively with others to achieve organizational goals.
• Passenger/Customer Service: Providing service excellence to internal and/or external customers (passengers).
• Initiative: Dealing with situations and issues proactively and persistently, seizing opportunities that arise.
• Results Focus: Focusing efforts on achieving high quality results consistent with the organization’s standards.
• Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.
• Exemplifying Integrity: Treating others fairly, honestly, and respectfully, furthering the integrity of the organization and its relationships of trust with team members and the broader community.
• Inspiring Others: Energizing and inspiring others to strive for excellence and commit to common goals and purposes, creating a sense of self-efficacy, resilience, and persistence in followers.
• People Leadership: Assuming a leadership role in helping others achieve excellent results.
• Leading Change: Recognizing the need for change, being open to new ideas and methods, and championing transformational change within the organization and beyond.

Qualifications:

• University Degree/Certificate in Human Resources Management or business-related discipline
• CHRP designation an asset
• Minimum 5 years’ experience in a Human Resources generalist discipline
• 2-3 years of increasing responsibility, ideally as a manager or similar experience providing a broad range of business partnership to various levels of employees including leadership
• Solid experience with a broad range of HR processes, applicable legislative understanding
• Strong employee relations, attendance management and performance management skills
• Ability to negotiate and influence
• Excellent knowledge of HR functions and best practices
• Experience in dynamic, fast-paced environments with the ability to work comfortably under pressure and meet deadlines
• Solid relationship-building to effectively partner and collaborate with leaders
• Passion for a human-centered approach to HR practices, inspiring trust at all levels of the organization
• Facilitate solutions to complex problems and situations
• Some travel required

Company Description:

Headquartered in Toronto, Porter is an Official 4 Star Airline® in the World Airline Star Rating®. Visit www.flyporter.com or follow @porterairlines on Instagram, Facebook and Twitter.