Customer support representative - wholesale - Gatineau - ref. e23341515

apartmentDavis Controls Ltd. placeGatineau calendar_month 

Overview

Languages

Bilingual

Education
  • College/CEGEP
  • Instrumentation technology/technician
  • Automation engineer technology/technician
  • Electromechanical and instrumentation and maintenance technologies/technicians, other
  • Engineering technologies and engineering-related fields, other

Experience

5 years or more

On site

Work must be completed at the physical location. There is no option to work remotely.

Green job

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This information was provided by the employer; it was not verified by Job Bank.

The employer stated that this position is a green job, because it involves tasks and responsibilities contributing to positive environmental outcomes and helping Canada achieve its net-zero target.

Responsibilities

Tasks
  • Estimate or quote prices, credit or contract terms, trade-in allowances, warranties and delivery dates
  • Oversee the preparation of sales and orders
  • Prepare sales or other contracts
  • Promote sales to existing clients
  • Assess client’s needs and resources to recommend the appropriate goods or services
  • Develop reports and proposals to illustrate benefits from use of good or service
  • Conduct sales transactions
  • Prepare and administer sales contracts
  • Estimate or quote prices, credit or contract terms, warranties and delivery dates
  • Resolve product and service related problems
  • Advertise and/or promote products, sales or services
  • Provide customer service
  • Troubleshoot and resolve technical problems
  • Prepare price quotations
Supervision
  • No supervision responsibility

Experience and specialization

Type of product
  • Industrial supplies
Analytical techniques
  • Instrumentation
Computer and technology knowledge
  • Electronic mail
  • Spreadsheet
  • MS Access
  • MS Excel
  • MS Office
  • MS Outlook
  • MS PowerPoint
  • MS Word
  • Enterprise resource planning (ERP) software
  • Internet of things (IoT)
Area of specialization
  • Technical support
Sales experience
  • Environmental technologies
  • Electrical and electronic equipment
  • Industrial equipment
  • Industrial machinery and equipment
  • Manufacturing and industrial products

Additional information

Work conditions and physical capabilities
  • Attention to detail
Personal suitability
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Organized
  • Reliability
  • Team player
  • Positive attitude
  • Ability to multitask
  • Punctuality

Benefits

Health benefits
  • Dental plan
  • Health care plan
Financial benefits
  • Bonus
Other benefits
  • Parking available
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