Solutions Architect

The Solutions Architect will play a pivotal role in driving the project's success from development through deployment and post-implementation support.

Key Responsibilities:

1. Project Leadership:

• Drive the extension of mobility ordering capabilities in OrderMAX, including the implementation of Hardware Upgrade (HUG), Change Rate Plan, and Change Feature transactions.
• Spearhead the migration of Next Best Action (NBA) for existing mobility customers into OrderMAX as the foundational step toward a unified household offer platform.
• Solution Design and Development:
• Design and implement new functionalities enabling OrderMAX to present NBA offers to mobility customers on the punch-out landing page and inflow/zone levels.
• Optimize the offer structure and build process to accommodate NBA offers within OrderMAX.
• Develop OrderMAX NBA reporting structures and integrate them with existing reporting frameworks.
• Defect Management and Quality Assurance:
• Oversee defect triaging, fixing, and resolution to ensure system stability and performance.
• Collaborate with testing teams to ensure comprehensive testing coverage and adherence to quality standards.
• Deployment and Support:
• Lead the production deployment of the solution, ensuring timely delivery and minimal disruption to operations.
• Provide post-implementation support to address any issues, pending change requests, and ensure optimal functionality.
• Collaboration and Stakeholder Engagement:
• Work closely with cross-functional teams, including developers, testers, and business stakeholders, to align technical solutions with business objectives.
• Communicate technical concepts effectively to non-technical stakeholders.

Requirements

Required Qualifications:

• Proven experience as a Solutions Architect, preferably in mobility or telecommunications domains.
• Strong expertise in platform integrations and solution design for complex systems like OrderMAX.
• Hands-on experience with defect triaging, resolution, and deployment processes.
• Familiarity with NBA principles and their application in customer-centric platforms.
• Excellent problem-solving and analytical skills with a focus on delivering high-quality solutions.
• Effective communication and collaboration skills.

Preferred Qualifications:

• Experience with mobility ordering systems and household offer platforms.
• Knowledge of reporting frameworks and their integration with enterprise systems.
• Background in Agile methodologies and cross-functional team leadership.

Working Conditions:

• Type of job: Temporary Contractor – 1 year with the possibility to extend
• Work hours: Monday - Friday, 40 hours per week
• Location: Toronto, ON