OEM Account Manager, North America
About Delta-Q Technologies:
Delta-Q Technologies (www.delta-q.com) develops and supplies battery chargers to original equipment manufacturers (OEMs) of electric vehicles and industrial equipment. Delta-Q’s unique blend of engineering capability in high-efficiency power electronics and embedded software design delivers innovative battery charging solutions to meet the evolving needs of its customers.With over 4 million vehicles and industrial machines already using its products, Delta-Q’s innovation is enabling the widespread adoption of environmentally friendly electric drive systems. Delta-Q was founded in 1999 and is a privately held company located in Vancouver, Canada.
What We Value:
Perseverance: We don’t give up when it’s hard.Innovation: We improve our products and processes when it’s a competitive advantage.
Collaboration: We are one team. Respectful, open and honest.
Driving Results: We are here to win. We work hard to deliver on our commitments.
Doing the Right Thing is the central philosophy at Delta-Q. Four simple words that sum up our values, and so much more about our company. It means doing the right thing for our employees, communities, and customers.
We’re passionate about creating a sustainable business and contributing to a greener future for the world. We have a Vision to 'Charge The Future' and we mean it.
At the end of the day, it’s what keeps us going.
About ZAPI GROUP:
Delta-Q is part of the ZAPI GROUP of companies (www.zapigroup.com), a global leader in motion control, battery charging, and autonomous navigation software for electric and hybrid drive systems. As a full-solution supplier, the ZAPI GROUP can support every component OEMs need to design effective electric vehicles that meet cost goals and comply with tightening environmental standards.
Specific Duties:
Account Management:
- Coordinates all aspects of the sales portfolio in North America for key strategic accounts while supporting end customer needs.
- Strategically manages large complex accounts, grows revenue by identifying and booking cross and upselling opportunities.
- Seeks new revenue within the assigned account and supports market share growth for existing customers.
- Assists in the development and execution of sales and marketing plans for new and existing accounts and markets.
- Communicates effectively with Sales, Engineering, Operations, and Product Marketing teams.
- Responds to inquiries on delivery requests, reschedules, and order pull-ins.
- Prepares and updates monthly, accurate twelve-month rolling forecasts based on customer data regarding product needs and schedules.
- Obtains market and product knowledge to support customer requests for technical product information.
- Builds relationships with purchasing, technical, product management, and senior management groups within existing and new accounts.
- Leads, directs, and executes sales initiatives and strategic account plans.
- Actively participates in a team approach to coordinate all company sales activities with business development, key account management, product management and sales application engineering.
- Attends local trade shows and industry events in support of company sales efforts.
Distribution Channel Management:
- Executes a comprehensive channel management strategy.
- Analyzes market trends and technical requirements to identify new channel opportunities and potential partners.
- Fosters and maintains strong relationships with distributors, system integrators, and other channel partners, ensuring their needs are met and aligned with company objectives.
- Coordinates with the product development and technical teams to ensure channel partners are equipped with up-to-date technical knowledge and training.
- Monitors and manages channel performance, setting targets, and implementing improvements to drive sales and increase market share.
- Provides regular reports on channel performance, market trends, and competitive analysis to senior management.
- Obtains the necessary market and product knowledge to credibly support channel requests for technical product information
- Pursues channel requests for quotes for new and existing products as well as modifications to existing products.
- Other duties as assigned.
- Education in Business, Marketing, or Engineering combined with a minimum of 3 years’ experience in a technical sales role, or a combination of relevant education and experience.
- Previous experience selling electrical components or systems to original equipment manufacturing (OEM) customers, or experience managing distribution channels, or experience as a Key Account Manager in an industrial or automotive environment.
- Proven sales & account management experience.
- Excellent customer service, communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficiency in Microsoft Office, including Excel, Word, and PowerPoint.
- Strong track record of following robust sales processes, documenting and managing key accounts and opportunities in Salesforce.
- Ability to work independently and as part of a team.
- Ability to travel minimum 25% of the time freely in Canada, USA, Europe and other international destinations as required.
- Consistently exhibit and model Delta-Q’s company values (Collaboration, Perseverance, Innovation, Driving Results).
Benefits
On Target Earnings (base salary plus sales incentive): $90,000 - $120,000 per year.
The compensation offered will be determined by experience, qualifications, knowledge, and skills.
Additional Benefits:
- Quarterly sales incentive (bonus) plan
- 2% GRSP employer matching with Industrial Alliance (iA)
- Comprehensive health and dental benefits with Sunlife Financial
- Paid time off including vacation plus 8 days of personal time
- $300 annual Health Spending Account
- Employee & Family Assistance programming with Inkblot Therapy/GreenShield
- In-house Gym
- EV charging stations
- Dog-friendly office