eComm Management Analyst - Royal Bank of Canada
Job Summary
Job Description
What is the opportunity?
The Client & Data Management group is responsible for driving the overall data strategy and data management goals for RBC CM. The team is accountable for ensuring that the organization is aware of our data intent, that all of our solutions are aligned to our intent and that we are consistently delivering value to our business teams through our active work and influence.The Client & Data Management team is accountable for the implementation and maintenance of the reference data that is used in our operational processes, accountable for maturing our data governance controls as well as participating actively in business and regulatory initiatives that have a significant data impact.
This role will :- Maintain client and account data in Capital Markets front and back office systems.
- Ensure that all accounts are cross referenced into the supporting DM repositories
- Support activities in client data and KYC to facilitate onboarding.
- Interact with stakeholders regarding initiatives that relate to eComm management
- Maintain client and account level data in Capital Markets front and back office systems.
- Manage requests from multiple business areas; understand end to end process and trade flows.
- Maintain accuracy across all electronic trading systems for eComm set-ups/updates.
- Act as a subject matter expert on Client & Data Management projects
- Use appropriate tools and exception management processes to ensure data quality.
- Work collaboratively with business partners, IT and Client & Data Management alike.
- Strive to proactively seek out efficiencies in processes
- Management of data attributes related to regulatory data initiatives
- Ensure that all accounts/enablements are cross referenced into the supporting DM repositories
- Proactively escalate issues as they arise and coordinate with the leadership team to ensure that we are able to manage expectations
- Engagement with Client & Data Management Globally regarding initiatives that relate to eComm management
- Assistance with production of appropriate metrics and root cause analysis
- Review of source system reconciliations – perform root cause analysis
- Review of exception queues - perform root cause analysis
- Excellent oral and written communication skills.
- Excellent team working capabilities.
- Ability to network and build strong relationships.
- Ability to multi-task and quickly adapt to new processes
- Ability to be flexible, innovative, organized
- Firm understanding of how Capital Markets operates and familiarity with traditional Capital Markets product offerings.
- Previous experience of party data management in trading and settlement systems
- Experience of working in a data management function within an Investment Bank.
- Strong ability to prioritize under both normal and pressure situations
- MS Office – Should be highly proficient, primarily in the use of Excel and Access.
- Working Knowledge of Bloomberg.
- Working Knowledge of Process change management.
- Working Knowledge of electronic platforms.
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation
- Leaders who support your development through coaching and managing opportunities
- Work in a dynamic, collaborative, progressive, and high-performing team
- Opportunities to do challenging work
- Flexible work/life balance options
Job Skills
Business Analytics, Critical Thinking, Customer Analytics, Data Analysis, Detail-Oriented, Problem Solving, Taking Initiative
Additional Job Details
Address:
90 WESTERN PKY:BEDFORD
City:
BEDFORD
Country:
Canada
Work hours/week:
- 5
Employment Type:
Full time
Platform:
CAPITAL MARKETS
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2025-04-30
Application Deadline:
2025-05-15
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Inclusion and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities.RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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