Front desk clerk (except hotel) - Edmonton

apartmentCompass Group Canada placeEdmonton calendar_month 

Overview

Languages

English

Education
  • Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting
  • Various locations

Responsibilities

Tasks
  • Greet people and direct them to contacts or service areas
  • Provide basic information to clients and the public
  • Obtain and process information required to provide customer service
  • Operate switchboard or telephone system
  • Record and relay information
  • Schedule and confirm appointments
  • Send invoices
  • Receive and issue payments
  • Perform clerical duties, such as filing and sorting and distributing mail
  • Answer telephone and relay telephone calls and messages
  • Arrange teleconferences
  • Monitor mobile radio or telephone
  • Provide directory assistance
  • Provide emergency services
  • Relay service to persons with disabilities
  • Provide customer service

Experience and specialization

Computer and technology knowledge
  • MS Excel
  • MS Outlook
  • MS PowerPoint
  • MS Word
  • MS Windows

Additional information

Security and safety
  • Basic security clearance
Work conditions and physical capabilities
  • Ability to work independently
  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Repetitive tasks
  • Attention to detail
  • Sitting
  • Combination of sitting, standing, walking
Personal suitability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Team player
  • Ability to multitask
  • Time management
  • Maturity

Benefits

Health benefits
  • Dental plan
  • Health care plan
  • Vision care benefits
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