View Jobs Description

As a combined company, however, the brands can assist each other and leverage the power that a larger unified entity brings.

We will continue to leverage our heritage and expertise to enrich the lives of our current and future customers and Employees through unparalleled excellence in creativity, design, craftsmanship, innovation, technology, value, and service.

Summary

Effectively manages store operations, ensuring consistency and compliance. The Assistant Store Manager is a brand ambassador. Targets include top line sales, bottom line profits, staff training, development, retention and motivation, increasing traffic counts and brand building through visual merchandising and presentation.

• Achieve the store’s sales and profit budgets through consistent sales motivation and expense control.
• Achieve personal sales goals.
• Develop a selling culture in the store.
• Model exemplary selling techniques and customer service.
• Support the Store or General Manager in achieving the store’s payroll budget goals through effective staffing and sales productivity.
• Assist in recruiting, training, supervising, and retaining store staff.
• Monitor weekly schedule maximizing talent, payroll and store coverage.
• Assist in the training of store associates in all aspects of their job responsibilities including customer service, clientele, company history, product knowledge, visual merchandising and basic store operations.
• Motivate team to encourage positive work environment fostering friendly and service-oriented atmosphere.
• Maintain adequate sales floor coverage.
• Track and ensure that KPI metrics are clearly communicated and achieved.
• Ensure that sales associates are developing and maintaining long-term clients through the effective use of customer service, client books, and store and community events.
• Ensure that all product presentation is maintained to company standards.
• Ensure that product transfers, receiving, customer repairs are accounted for with accuracy.
• Ensure that all visual and merchandising directives are implemented according to company standards.
• Analyze product sales performance and inventory needs and communicate to supervisor and retail team.
• Maintain store safety and abide by local, state, and government regulations.
• Supervise the enforcement of company cash handling, loss prevention, store funds and deposit procedures.
• Ensure all administrative responsibilities are completed promptly and accurately.
• Identify and discuss operational issues and concerns with management.
• Maintain efficient and organized office filing and in-store communication system.
• Regularly utilize store inventory audits to ensure consistent inventory control.
• Maintain a consistently clean and well-maintained sales floor and stock room.
• Utilize maintenance and visual merchandise checklists regularly to ensure store standards are consistently being met.
• Prepare and send nightly business recap.
• Maintain responsibility of the store and all its parts when the General Manager is not in the store.

• Flexible with work schedule to work days, evenings, weekends, per the needs of the business.
• High School Diploma and three years related experience; or equivalent combination of education and experience.
• Retail jewelry and watch experience highly desirable.

Work Location: In person