Inside Sales Representative (Cochrane)

Overview:

Looking to take your career to the next level? Fountain Tire Cochrane is on the lookout for a Inside Sales Representative who's ready to step up, take charge, and make a real impact. We’re seeking someone who’s driven, dedicated, and eager to help customers and supporting a winning team.

In this role, you’ll have the chance to build your skills, develop your career, and contribute to a growing business that values hard work and growth. With competitive pay, great benefits, and ample opportunities for advancement, this is a place where you can own your future.

At Fountain Tire, our associates are our number one asset. As a vital member of our team, you will get to enjoy some great benefits:

• Competitive compensation based on experience
• Comprehensive health, dental, and vision benefit programs for you and your family, including an RRSP program with company matching
• We will develop your skills and certifications with our excellent training program & opportunity for advancement that includes the potential to enter our management training program
• The opportunity to work with an excellent team and great customers
• Regular day shifts
• Great discounts for you and your family on tires, parts and mechanical services

Primary Responsibilities:

• Creating work orders and arranging bookings and communicating them to the technicians
• Provide service quotes and receive customer authorization for work to be performed on vehicles, finalize sales, and complete customer follow up.
• Provide proactive calls to customers to determine their satisfaction level with the service they have received
• Recommend tire service, specialty tire service, wheel and mechanical service to customers
• Ensure that all products are billed accurately to the customer and process all necessary information in the computer system.
• Keep promotional material updated in the showroom.
• Participate in all safety initiatives, as required or assigned, to guarantee safety at Fountain Tire including customers and staff, on the road, site or field.
• Complete assigned e-learning and safety courses and adhering to standards and policies as described in learning modules.
• Assist in inventory management through documentation processes and annual inventory counts

• Must possess a valid driver’s license and be able to provide a satisfactory passenger or commercial Driver’s Abstract
• Experience in the automotive repair industry or tire industry
• Effective listening skills with the ability to identify customer needs and provide recommendations
• Working knowledge of passenger, light truck and, specialty tires and mechanical services
• Available for split days off and Saturday shifts
• Excellent customer service and a great attitude are a must
• A team player who takes pride in their work

At Fountain Tire, you’d have a great place to work! Market leading wages, a manager with a large support network, and the chance to learn and grow. If you are interested apply in-store or online today!

We use automated technology-assisted tools to help streamline our hiring process. These tools operate under strict privacy and fairness standards. Final decisions are always made by our hiring teams.