Technical support analyst

apartmentNanosoft Cybernetics Inc. placeBrandon calendar_month2025-07-30

Overview

Languages

English

Education

College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
or equivalent experience

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

Report on the performance of computer systems and networks
Respond to users experiencing difficulties with computer
Consult user guides, technical manuals and other documents to research and implement solutions
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Provide business systems, network and Internet support to users in response to identified difficulties
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

Experience and specialization

Computer and technology knowledge

Networking software
Networking hardware
Networking security
Internet
Servers
Desktop applications
MS Office
SharePoint

Additional information

Work conditions and physical capabilities

Fast-paced environment
Work under pressure
Tight deadlines
Attention to detail

Own tools/equipment

Cellular phone

Personal suitability

Accurate
Efficient interpersonal skills
Excellent oral communication
Organized
Team player
Ability to multitask
Time management

Benefits

Financial benefits

As per collective agreement

Other benefits

Learning/training paid by employer
Team building opportunities

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