Senior consultant, operations management - London
Payment Solution Providers London
Overview
Languages
English
Education- Bachelor's degree
Experience
3 years to less than 5 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting- General office
- Business services
Responsibilities
Tasks- Analyze and provide advice on the managerial methods and organization of an establishment
- Develop quality management and quality assurance standards
- Conduct research to determine efficiency and effectiveness of managerial policies and programs
- Propose improvements to methods, systems and procedures
- Plan the re-organization of operations
- Supervise staff
- Provide customer service
- Train staff
- Oversee development of communication strategies
- Manage knowledge
- Coaching
- Offer mentoring
- Direct and advise staff in the development and implementation of service quality assessment strategies
- Reconcile accounts
- Monitor financial control systems
- Ensure settlements are made according to company practices and procedures
- Control process start-up, shut-down and troubleshooting
- Process electronic transactions using computer equipment
- Document reporting needs, queries, logic, results and recommendations to other information systems professionals
- 3-4 people
Experience and specialization
Computer and technology knowledge- Excel Visual Basic for Applications (VBA)
- Jira
- Microsoft Dynamics NAV
- Microsoft Visio
- MS Word
- MS Excel
- SharePoint
- MS Access
- MS PowerPoint
- MS Outlook
- MS Project
- Spreadsheet
- Microsoft Visual Studio
- Atlassian Confluence
- Figma
- MS Office
- HTML editing software
- Product development
- Education or teaching
- Project coordination
- Research and development
- Business management
- Process improvement
- Business methods analysis
- Management analysis
- Operations management
- Operational methods research
- Project management
- Business process management
- User experience design
- E-commerce
- Technical support
Additional information
Security and safety- Criminal record check
- Driver's validity licence check
- Basic security clearance
- Public transportation is available
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Large workload
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Team player
- Time management
- Integrity
Benefits
Health benefits- Dental plan
- Health care plan
- Paramedical services coverage
- Vision care benefits
- Group insurance benefits
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Overview
Languages
English
Education
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Experience
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On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
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Overview:
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