[ref. g85470616] Toronto - Maintenance Data Analyst Co-Op

Job Summary:

Reporting to the Director, Fleet Reliability & Parts Procurement, the Maintenance Data Analyst will collect and process in-service data to support reliability monitoring, improvement and associated business cases.

Duties & Responsibilities:

• Collect and process in-service reliability data including, but not limited to:
• Flight level statistics (Utilization, Dispatch Interruption, Out of Service Time)
• Component level statistics (Removals, Deferrals, Strip Reports)
• Engineering data (Structural findings, Service Bulletin Compliance)
• Planning & Production data (Work pack summaries, Task sampling results, non-routine findings)
• Line Maintenance data (Digital workpack releases, labour tracking)
• Provide data to internal and external stakeholders including, but not limited to:
• Reliability Analyst(s), Maintenance Contracts Administrator, & other Tech-Ops Managers (as needed)
• Airframe OEMs (monthly/quarterly)
• Component Vendors (Component Pool Program, Engine OEM, Wheels Brakes & Tires OEM, as needed)
• Lessors (monthly/quarterly)
• Provide other relevant data to support analyses for Technical Operations business cases, including data for warranty claims, labour efficiencies, etc.
• Design & develop databases and processes to enable robust data management in supporting business intelligence implementation and ad-hoc analysis
• Develop VBA codes / macros, queries and application to automate new processes & reporting for data managed through Tableau, Access and Excel
• Ensure data integrity by performing data quality tasks such as data verification and data correction
• Collaborate with other data oriented teams such as Technical Records, IT organization, etc. to ensure consistency and alignment of tools and processes
• Actively participate in Porter’s Safety Management System (SMS) including reporting hazards and incidents encountered in daily operations; understand, comply and promote the Company Safety Policy
• Other duties as assigned

Behavioural Competencies:

• Concern for Safety: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.
• Teamwork: Working collaboratively with others to achieve organizational goals.
• Passenger/Customer Service: Providing service excellence to internal and/or external customers (passengers).
• Initiative: Dealing with situations and issues proactively and persistently, seizing opportunities that arise.
• Results Focus: Focusing efforts on achieving high quality results consistent with the organization’s standards.
• Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.

Qualifications:

• Enrolled in a current Post-Secondary education in a relevant field with a co-op program
• Previous experience in the aviation industry is an asset
• Experience with Tableau (or comparable BI tool) an asset
• Experience with data processing software an asset
• Proficiency in Microsoft Excel required
• Strong organizational skills with demonstrated ability to meet deadlines
• Superior written and verbal communications skills, coupled with highly developed interpersonal skills
• Effective analytical and presentation skills
• High degree of accuracy and attention to detail

Company Description:

Headquartered in Toronto, Porter is an Official 4 Star Airline® in the World Airline Star Rating®. Visit www.flyporter.com or follow @porterairlines on Instagram, Facebook and Twitter.