Operations Analyst

As a world class asset-based carrier, Charger Logistics specializes in delivering your assets, on time and on budget. With the diverse fleet of equipment, we can handle a range of freight, including dedicated loads, specialized hauls, temperature controlled goods and HAZMAT cargo.

As an Operations Analyst, you will work closely with our safety department in providing claim handling service and support, as well as with drivers to ensure to get them back on the road after an accident. You will act as a liaison between Charger Logistics and our insurer/ insurance company.

Responsibilities:

• Work collaboratively with different functional departments (Logistics, Operations Planning, Customer Service, Supply Planning) to execute improvements in the overall operations.
• Measure and monitor existing key processes for different customers with a heavy emphasis on current market trends, cost, profit & volume analysis and customer experience improvement.
• Leverage data to develop custom analytics/reporting tools using business intelligence tools such as Tableau.
• Conduct monthly analysis of P&L and investigate customer level performance according to volume, net revenue and margin trends.
• Participate in rate matrix reviews to ensure profitability and competitiveness for key accounts.
• Participate in rate calculations, report preparation and customer presentations for all large-spend bids.
• Perform detailed costing analysis and develop pricing options to present to Sales team for customer negotiations; use different pricing scenarios to rate shipments and compare net results
• Manage internal and external relationships to coordinate new & existing logistics initiatives and activities.
• Create, maintain, and follow Standard Operating Procedures (SOPs) to reduce costs and improve overall operations process.

• College Diploma or University Degree
• Minimum 1-2 yrs experience in a similar role preferred
• Previous experience in the transportation/ logistics industry is an asset.
• Strong computer skills, with intermediate abilities in Microsoft Office, specifically Excel
• Ability to create detailed reports using different software
• Previous experience using Fleet Manager/Quick Books/Sage 300 is an asset
• Comprehensive knowledge of inventory management systems
• Valid Driver's License is required

• Competitive Salary
• Healthcare benefits
• Career Growth