Customer service agent
Elite Window Cleaning Kingston
Overview
Languages
English
Education- No degree, certificate or diploma
Experience
1 to less than 7 months
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks- Advise clients on advertising or sales promotion strategies
- Answer written and oral inquiries
- Answer inquiries and provide information to customers
- Explain the type and cost of services offered
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Receive and log complaints
- Receive payments
- Maintain and manage digital database
- Answer clients' inquiries and provide information
- Consult with clients after sale to provide ongoing support
- Book appointments
Experience and specialization
Computer and technology knowledge- Internet
- MS Excel
- MS Outlook
- MS Windows
- MS Word
- MS Office
- Electronic mail
- Call centre
Additional information
Work conditions and physical capabilities- Attention to detail
- Punctuality
- Efficient interpersonal skills
- Organized
- Reliability
- Team player
- Dependability
- Honesty
Benefits
Financial benefits- Bonus
- Free parking available
- Learning/training paid by employer
- Parking available
Ontario
Position Description :
This role has a starting hourly rate of $22.95!
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Overview
Languages
English
Education
• Secondary (high) school graduation certificate
Experience
7 months to less than 1 year
On site
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