NetSuite Administrator
Guaranteed Funeral Deposits of Canada Oakville Full-time
Established in 1961 by a group of passionate and dedicated bereavement service professionals, GFD has been a progressive partner in the bereavement sector for over 60 years. We are committed to the growth and vitality of the Canadian bereavement sector and dedicated to helping the public understand and pre-plan their last wishes.
Our knowledgeable experts offer stable investment approaches while ensuring accurate and easy administration, monitoring, and exceptional Member support. By serving our Members, GFD is committed to providing solutions to promote and secure their future business.
SUMMARY OF POSITION
Our NetSuite administrator is responsible for configuring, maintaining, and optimizing our NetSuite ERP system, ensuring smooth workflow by customizing user roles, creating dashboards, managing system access, troubleshooting issues, and adapting the platform to align with GFD’s business processes.This role reports to the Director, Digital Transformation. Please note this is a hybrid role– occasionally working from the office in Oakville.
Responsibilities:
- Oversee the day-to-day administration and maintenance of the NetSuite system, ensuring optimal performance and data integrity.
- Configure and customize NetSuite modules, including financials to align with business processes.
- Develop and maintain custom objects, scripts, and workflows to automate tasks, improve efficiency, and streamline operations.
- Manage third party integrations, setup, and troubleshooting to facilitate smooth data exchange with customers and suppliers.
- Design, develop, and maintain advanced saved searches and custom reports
- Collaborate with cross-functional teams to gather requirements, implement system enhancements, and optimize business processes.
- Provide technical support to end-users, troubleshooting issues, and resolving inquiries promptly.
- Stay up-to-date with NetSuite updates, industry trends, and best practices to drive continuous improvement.
- Map current business processes to NetSuite best practices, identifying opportunities for improvement and optimization.
- Develop and implement change management strategies to ensure smooth adoption of NetSuite enhancements and process improvements.
- Work with external development teams to design, test and launch new custom system modules
Requirements
Requirements:
- 5 years of proven experience as a NetSuite Administrator or a NetSuite Consultant with exposure to the finance/banking industry
- In-depth knowledge of NetSuite core functionalities, including financials, and EDI.
- Strong analytical and problem-solving skills with the ability to identify process inefficiencies and develop solutions.
- Experience working with third-party NetSuite modules
- Ability to translate complex business requirements into technical solutions.
- Strong communication and interpersonal skills to effectively collaborate with cross-functional teams.
- Experience in developing and implementing NetSuite workflows to optimize business processes.
- Demonstrated ability to analyze and troubleshoot NetSuite scripts to identify and resolve issues.
- Proven track record in leading or participating in NetSuite implementations or subsidiary setups
- Proficiency in handling large data sets and performing bulk updates and changes
Desired certifications and technical requirements:
- NetSuite Suite Foundation Certification
- NetSuite Administrator Certification
- NetSuite ERP Consultant Certification considered an asset
- NetSuite Application Developer Certification considered an asset
- Proficiency in Excel
- PMP Certification is an asset
Benefits
GFD offers a comprehensive benefits package to our full-time employees, which includes:
- Competitive base salary
- Comprehensive benefits plan covering medical, dental, vision care, paramedical services, life insurance, and disability coverage
- Generous RRSP matching plan
- Vacation plan based on years of service
- Best-in-class Employee Assistance Program
- Hybrid work structure allowing for 2 days in the office and 3 days working from home
- Strong commitment to learning and development for all employees
- 30 minute Introductory video call via MS Team with Keltie Neville, People Operations
- 45 minute video call with Sandie Kang, Director of Digital Transformation, Leslie Diening, NetSuite Lead, and Dave Penny, VP I&T
- Skills Assessment
- 45 minute in person at the GFD office 2844 Bristol Circle, Oakville with Sandie Kang, Director of Digital Transformation and Heather Kiteley, CEO
- Reference and Background Check
- Offer
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