Customer Service Representative
Hardy Sales Langley
We are seeking a customer service representative to join our team and provide exceptional support to our valued customers. The ideal candidate will have strong communication skills, a passion for helping others, and the ability to problem-solve effectively.
Hardy Sales is a local, family-owned and operated wholesale food distribution company since 1982.
www.hardysales.com
Responsibilities
Pay: $19.50 per hour
Expected hours: 40 per week
As a customer service representative, you will be responsible for answering customer inquiries, resolving issues, and ensuring customer satisfaction.
If you are a customer-focused individual with a passion for helping others, we would love to hear from you. Please submit your resume and cover letter to amurnaghan@hardysales.com to apply for the customer service representative position.Hardy Sales is a local, family-owned and operated wholesale food distribution company since 1982.
www.hardysales.com
Responsibilities
- Respond to customer inquiries via phone, email, in a timely and professional manner
- Resolve customer issues and complaints with empathy and efficiency
- Process orders accurately
- Maintain customer records and update information as needed
- Collaborate with other team members to ensure a seamless customer experience
- High school diploma or equivalent
- Previous customer service experience preferred
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Proficiency in Microsoft Office and customer service software
- Ability to work in a fast-paced environment and multitask effectively
- Family owned and operated business since 1982
- Perishable food distributor across Canada, specialized in meat, deli and seafood
- Head office in Langley BC and second office in Calgary AB
Pay: $19.50 per hour
Expected hours: 40 per week
Benefits:
- Company events
- Discounted or free food
- Extended health care
- On-site gym
- Paid time off
- Profit sharing
Schedule:
- 8 hour shift
- Monday to Friday
Application question(s):
- Do you have your own vehicle? (no public transit to this location)
Experience:
- Data entry: 2 years (required)
- Customer service: 2 years (required)
- Microsoft Excel: 2 years (preferred)
- Administrative: 2 years (preferred)
Work Location: In person
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