user support technician
A-one Info technologies System inc. London
Overview
Languages
English
Education- College/CEGEP
Experience
7 months to less than 1 year
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Provide customer service
Robbie Transport Inc.London
Overview
Languages
English
Education
• Secondary (high) school graduation certificate
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work...
RV Design & Consultancy Ltd.London
and solutions log for use by other technical support analysts
• Participate in the redesign of applications and other software
• Provide business systems, network and Internet support to users in response to identified difficulties
• Set up equipment...
MISSION CONTROL NOC AND HELPDESK SERVICESLondon
manuals and other documents to research and implement solutions
• Provide advice and training to users in response to identified difficulties
• Supervise other technical support workers in this group
• Provide business systems, network...