Chief Administrative Officer

We are looking for a Chief Administrative Officer to join our client's team in Markham, Ontario, Canada. This role involves spearheading the administrative operations, process modernization, and ensuring compliance with company policies. As a Chief Administrative Officer, you will play a key role in handling contracts, building out KPI's and deliverables.

Responsibilities:

• Contributes management expertise to senior leadership discussions, aiding in the development of sustainable business strategies, problem-solving, and issues management, while ensuring alignment with the organization’s vision and goals.
• Provides leadership across business operations, risk management, and IT functions to support the organization’s strategic direction.
• Under the direction of the President and CEO, sponsors, plans, and oversees major business projects aligned with strategic priorities, ensuring effective workforce resourcing, resolving issues, and delivering regular updates and recommendations to the President, CEO, and/or the Board.
• Identifies gaps and deficiencies in administrative and business services, and develops initiatives to address them, including the introduction and refinement of best practices.
• Plans and directs business operations services to ensure efficiency, effectiveness, and high-quality client service across the organization. This includes overseeing core administrative functions such as human resources, IT, project management, policy development, records management, contract management, and administrative support.
• Leads efforts in collaboration with program managers, senior technology specialists, and the clients management to define and manage technology and asset requirements, ensuring the financial integrity of procurement and leasing processes.
• Manages the People and Culture and Customer Service Departments, ensuring alignment of plans, priorities, and resources with the clients strategic objectives and the effective deployment of resources.