Business Systems Analyst
Having recognized the advantages of remote work, such as improved employee morale, increased productivity, and positive impacts on both employee wellbeing and the environment, we are proud to be a digital-first company. Our digital-first work environment, combined with our conveniently located offices and collaborative workspaces, provides our team with the freedom and flexibility to work in the most productive way for them.
About us
Tecsys is a fast-growing innovator offering supply chain solutions to industry leading healthcare systems, hospitals, and pharmacy businesses to distributors, retailers, and 3PLs. We work with industry leaders to transform their supply chains through technology.If you thrive on tackling interesting challenges with continuous learning opportunities, then Tecsys could be a good fit for you!
About the Role
In this position, you will help plan, design, configure, test, launch and integrate efficient information technology systems and operations systems in support of core organizational functions. This individual will identify, communicate and resolve systems issues in order to maximize the benefit of IT systems investments.Finally, the individual will participate in the recommendation and maintenance of an applications roadmap, identifying areas of system gaps and redundancy, recommending timelines for the evolutions of the associated business systems.
What you’ll do- Interact with internal stakeholders and vendors to ensure design, integration and quality expectations are met / exceeded.
- Contribute in estimating work effort, project sizing, and backlog breakdown into manageable stories.
- Develop strong relationships with business and technical stakeholders.
- Play a key role in the transformation and enhancement of systems in a rapidly growing business with the objective of increasing efficiency and ultimately enhancing customer success.
- Analyze TECSYS’ business requirements objectives and aid functional teams in configuring business systems and processes to meet business needs.
- Create system design/configuration proposals.
- Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems
- Work as an integral part of the applications team – coordinating activities with VP IT and working effectively with colleagues of all levels and across the various functional areas of the business.
- Strong problem-solving skills.
- Experience examining business processes and systems, modeling data, organizing activities, and developing business process strategies.
- Proven Business Analyst experience with large-scale ERP applications.
- Strong communication skills. This position requires the candidate to be able to seamlessly and precisely communicate with technical teams, project managers as well as senior business leadership - written and verbally.
- Ability to prioritize work, multi-task, and be detail-oriented.
- Proficient in collaborative group development, and a team player.
- Strong proficiency in both written and verbal English communication essential for effective correspondence with clients, suppliers, business partners, and colleagues beyond the province of Quebec
- Experience with ServiceNow CSM and ITSM modules.
- Broad understanding of accounting principles and financial applications
- Agile development experience is an asset.
We understand that experience comes in many forms and that careers are not always linear. If you don't meet every requirement in this posting, we still encourage you to apply.
At Tecsys, we are committed to fostering a diverse and inclusive workplace where all employees feel valued, respected, and empowered. We believe that diversity drives innovation and strengthens our ability to deliver exceptional solutions. We welcome and encourage applicants from all backgrounds, experiences, and perspectives to join our team.
Tecsys is an equal opportunity employer. Accommodation is available for applicants selected for an interview.
NB: if you are applying to this position, you must be a Canadian Citizen or a Permanent Resident of Canada, OR, have a valid Canadian work permit.