Customer relations clerk

apartmentPressed 4 Time Print Copy Design & Signs placeCharlottetown calendar_month 

Overview

Languages

English

Education
  • Secondary (high) school graduation certificate
  • or equivalent experience

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting
  • Private sector
  • Business

Responsibilities

Tasks
  • Answer written and oral inquiries
  • Address customers' complaints or concerns
  • Arrange for billing for services
  • Arrange for refunds and credits
  • Explain the type and cost of services offered
  • Issue receipts and other forms
  • Perform general office duties
  • Answer clients' inquiries and provide information
Supervision
  • 1 to 2 people

Experience and specialization

Computer and technology knowledge
  • Internet
  • Quick Books
  • Social Media
Type of experience
  • Call centre
Area of work experience
  • Marketing
Area of specialization
  • Project management

Additional information

Work conditions and physical capabilities
  • Attention to detail
  • Fast-paced environment
  • Work under pressure
  • Repetitive tasks
Personal suitability
  • Punctuality
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Team player
  • Initiative
  • Judgement
  • Ability to multitask
  • Dependability
  • Honesty
  • Quick learner

Benefits

Financial benefits
  • Bonus
  • Group insurance benefits
Other benefits
  • Free parking available
  • Learning/training paid by employer
  • Parking available
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