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Assistant Front Office Manager

apartmentFairmont Jasper Park LodgeplaceAlberta
/*/*Relocation to Jasper * Providing engaging, sincere, personalized service is one of the ways our Front Office Colleagues are _turning moments into memories _at Fairmont Hotels & Resorts. Showcase your interpersonal strengths as an Assistant...
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Front Office Agent - Royal Service

apartmentFairmont Hotels & ResortsplaceCanada
Front Office Agent - Royal Service. Are you a professional Hotelier who’s looking for a Front Office position to share your expertise from a busy and fast paced Hotel/Resort? Are you an incredible multi-tasker who is passionate about providing excellent service? If so, we are seeking a Fairmont Amba...
apartmentClarion Pointe HotelsplaceCanada
We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. Work experie...
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Associate

apartmentRichardson GMP Ltd.placeCalgary
are exceptional because they combine in-depth expertise with enthusiasm, understanding and energy. From our front office talent to our colleagues behind the scenes, we have one focus: to ensure our people thrive here more than anywhere else. Are you innovative...
apartmentInnVest Real Estate Investment TrustplaceCalgary
and monitor competition’s sales and marketing strategies and collect market and competitive intelligence to assist in developing strategic plan  •  Prepare all necessary forecasts; work closely with Revenue Manager and Front Office to maximize occupancy, rate...
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Office Administrator

apartmentSoletanche Bachy Canada Inc.placeCalgary
Execute tasks utilizing Microsoft Office, including word and excel;. Office Administration diploma or equivalent preferred. Proficiency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc. ...
apartmentFairmont Banff SpringsplaceAlberta
approach to getting the job done• Proven ability to perform under pressure in a fast-paced, team-based environment• Minimum 1-2 years of experience at a Supervisory or Manager level within the Housekeeping or Front Office in a luxury hotel• Computer...
apartmentFairmont Hotels & ResortsplaceCanada
Front Office Agent - Royal Service. Are you a professional Hotelier who’s looking for a Front Office position to share your expertise from a busy and fast paced Hotel/Resort? Are you an incredible multi-tasker who is passionate about providing excellent service? If so, we are seeking a Fairmont Amba...
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Customer Support & Payroll Associate

Calgary | englishcanada-actalent.icims.com |
Overview:

Role: Customer Support Associate
Location: Calgary

Summary:

Ensuring our contract employees, clients, and sales teams receive superior service in the areas of human resources, accounting, and administrative support.

Essential Duties and Responsibilities:

The Customer Support Associate (CSA) is responsible for ensuring our customers including, but not limited to, contract employees, clients and local sales teams receive superior human resource, payroll and benefits support. The CSA is also the primary liaison with the corporate office regarding all accounting related issues.

Specific responsibilities include:

 •  Ensuring front office customer service (telephone and reception desk).
 •  Completing internal payroll.
 •  Resolution of all payroll and invoicing issues (adjustments, lost checks, etc.)
 •  Managing timecard audit and collection (including contacting contractors and/or clients for missing timecards.)
 •  Time and Audit Billing report audit.
 •  Managing the distribution and explanation of expected and actual commission numbers.
 •  Managing the Unemployment Process including claims and hearings.
 •  Managing the Worker’s Compensation Program including education, filing claims and alternate light duty locations.
 •  Managing the processing of payroll (sort, stuff and mail).
 •  Ensuring an adequate supply of Pre Employment Packets are on hand.
 •  Completing pre employment paperwork with contractors.
 •  Managing contractor and internal benefits program.
 •  Ensuring the accurate and timely entry of starts and finishes in PeopleSoft.
 •  Audit of New Starts reports.
 •  Managing the HR folder process.
 •  Selling Direct Deposit or electronic deposit and CashPay to all contractors and clients.
 •  Managing the use of DHL or FEDEX.
 •  Ensuring the timely processing of Tax Credit Forms.
 •  Ensuring adequate levels of administrative and galley supplies.
 •  Managing P Card account.

Qualifications:

To perform this job successfully, an individual must be able to perform the essential duties satisfactorily. The requirements listed below must be met to perform the essential job duties and responsibilities.
 •  Bachelor's degree in Human Resources, Business, or Accounting preferred.
 •  2+ years’ experience in a customer service related position.
 •  Ability to prioritize, organize, problem solve and meet deadlines and goals.
 •  Ability to communicate effectively and provide proper follow up.

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