Online Call Center Manager
As an Online Call Center Manager at McKesson in Toronto, Ontario, you will play a crucial role in overseeing the operations and performance of our online call center. This part-time position requires a minimum of 8 years of experience in call center management, preferably in the healthcare industry.
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• Manage and lead a team of online call center agents, providing guidance, training, and support to ensure optimal performance and customer service. […]
• Analyze call center data and metrics to identify trends, areas for improvement, and opportunities for growth. […]
Personality traits: We are...
[…]
• Manage and lead a team of online call center agents, providing guidance, training, and support to ensure optimal performance and customer service. […]
• Analyze call center data and metrics to identify trends, areas for improvement, and opportunities for growth. […]
Personality traits: We are...
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