Accounts Receivable Reconciliation Analyst
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This position reports to the Accounts Receivable (AR) Reconciliation Supervisor and is responsible for providing accurate and timely account information both internally and externally.
The Accounts Receivable Reconciliation Analyst will perform a variety of tasks related to reconciliations of customer accounts and analysis of applied payments to ensure proper account balances.
This role will also serve as a liaison between Trux (AR system), Collections, Branch Locations, Cash, and the external customer as needed
Key Responsibilities :
• Monitor emails sent to the Reconciliation general inbox and take the appropriate action in a timely manner
• Reconcile customer accounts as flagged by various teams
• Monitor and escalate any reconciliation issues with relevant stakeholders (internal and external)
• Investigate payment applications and send for corrections where necessary to ensure proper account balances are reflected
• Investigate customer accounts and make recommendations for clearing aged balances
• Review and application of credit balances on customer accounts
• Follows and actions bad debt recovery process
• Follows and actions customer refund process
• Runs and builds reports for management as needed
• Document any new processes or update current procedures
• Comply with all company policies, procedures and directives from management
• Able to adapt to change and learn new processes as the business evolves / develops
• Perform other duties and responsibilities as required or requested by management
Knowledge, Skills, Abilities and Competencies :
• 2-4 years’ experience in commercial collections, account receivable, billing or customer service
• Post Secondary education or accounting equivalent experiences preferred
• Working knowledge of Microsoft Office-Outlook, Word, and Excel (Excel is a must)
• Knowledge of and experience using TRUX Route Management program is considered an asset
• Strong interpersonal and communication skills (both written as well as verbal) with the ability to communicate with all levels of the organization in a professional, competent manner
• High degree of attention to detail, including the ability to accurately review and resolve issues
• Ability to successfully prioritize and meet set deadlines
• Ability to work independently and collaborate with other teams
• Ability to excel in fast paced environment
30+ days ago
This position reports to the Accounts Receivable (AR) Reconciliation Supervisor and is responsible for providing accurate and timely account information both internally and externally.
The Accounts Receivable Reconciliation Analyst will perform a variety of tasks related to reconciliations of customer accounts and analysis of applied payments to ensure proper account balances.
This role will also serve as a liaison between Trux (AR system), Collections, Branch Locations, Cash, and the external customer as needed
Key Responsibilities :
• Monitor emails sent to the Reconciliation general inbox and take the appropriate action in a timely manner
• Reconcile customer accounts as flagged by various teams
• Monitor and escalate any reconciliation issues with relevant stakeholders (internal and external)
• Investigate payment applications and send for corrections where necessary to ensure proper account balances are reflected
• Investigate customer accounts and make recommendations for clearing aged balances
• Review and application of credit balances on customer accounts
• Follows and actions bad debt recovery process
• Follows and actions customer refund process
• Runs and builds reports for management as needed
• Document any new processes or update current procedures
• Comply with all company policies, procedures and directives from management
• Able to adapt to change and learn new processes as the business evolves / develops
• Perform other duties and responsibilities as required or requested by management
Knowledge, Skills, Abilities and Competencies :
• 2-4 years’ experience in commercial collections, account receivable, billing or customer service
• Post Secondary education or accounting equivalent experiences preferred
• Working knowledge of Microsoft Office-Outlook, Word, and Excel (Excel is a must)
• Knowledge of and experience using TRUX Route Management program is considered an asset
• Strong interpersonal and communication skills (both written as well as verbal) with the ability to communicate with all levels of the organization in a professional, competent manner
• High degree of attention to detail, including the ability to accurately review and resolve issues
• Ability to successfully prioritize and meet set deadlines
• Ability to work independently and collaborate with other teams
• Ability to excel in fast paced environment
30+ days ago
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