Remote Contact Center Specialist
McDonald’s is seeking a Remote Contact Center Specialist to join our team in Toronto, Ontario, CA. This full-time entry-level position is ideal for individuals with at least 1 year of experience who are reliable, resilient, and possess strong critical thinking and analysis skills.
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1. Handle inbound and outbound calls from customers, assisting with inquiries, complaints, and providing exceptional customer service. […]
4. Utilize various systems and tools to accurately document customer interactions and follow-up as needed. […]
6. Meet and exceed key performance metrics related to customer satisfaction...
[…]
1. Handle inbound and outbound calls from customers, assisting with inquiries, complaints, and providing exceptional customer service. […]
4. Utilize various systems and tools to accurately document customer interactions and follow-up as needed. […]
6. Meet and exceed key performance metrics related to customer satisfaction...
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