Clarity Recruitment HRToronto
and update customer information in our database
• Collaborate with other departments to resolve complex customer issues
• Keep abreast of product knowledge and stay informed about new features and updates
• Support sales team by cross-selling or upselling...
Tech MahindraOntario
On this project you will be providing frontline customer service and support for internet customers. In addition to this, you will be providing baseline technical support and assisting customers with troubleshooting steps for any basic technical issues they may experience.
Documenting customer issue...
Beyond Bilingual Inc.Mississauga, 26 km from Toronto
BILINGUAL PHARMACEUTICAL CUSTOMER SUPPORT SPECIALIST-HYBRID
Full-Time, PERM
Location: Mississauga-HYBRID
Hours: Monday-Friday 8:30am-5:00pm, 1 hour lunch
Salary: Up to $65K + Up to 10% Bonus
Client
Our client is a leading pharmaceutical...
Univeris CorporationOntario
to the Chief Technology Officer, the Customer Support Manager will oversee day-to-day operations of the customer support organization, managing both customer support analysts and technical support team members.
This role will involve people management, client communication...
EightSix Network IncOntario
Technical Customer Support Representative
Part Time / Full Time
Technical Customer Support Representative
For 30+ years, showrooms, designers, and architects have relied on Eurofase Lighting as their go-to brand for providing a diverse selection...
Enercare Inc.Markham
The Customer Portal Support Analyst will serve as a key player in the support operations of Enercare’s My Account customer portal. Our purpose is to provide energy-efficient products and services to our customers, so together we can take action for a greener tomorrow, starting in our homes and build...
BlueSky Personnel SolutionsToronto
Our client, located in downtown Toronto, is currently looking for a Bilingual Customer Service/Tech Support Representative (afternoon/evening shift) to add to their growing team. ...
BlueSky Personnel SolutionsToronto
Our client, located in downtown Toronto, is currently looking for a Bilingual Customer Service/Tech Support Representative (afternoon/evening shift) to add to their growing team. ...
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Bilingual Customer Support Specialist-HYBRID
Beyond Bilingual Inc. | Toronto | www.beyondbilingual.net |
Description
Location : Etobicoke-Hybrid
Hours : Monday Friday : 9am 5pm (1 hour lunch)
Salary : Up to $60K
Client
Our client is a creative B2B technology agency that focuses on designing exceptional user experiences, while providing personalized services for employee and sales incentive programs.
Their mission is to provide exceptional results to their clients through unique management tools.
PERKS :
• TREMENDOUS GROWTH! This role is a stepping stone into a Senior Client Success or Account Management position.
• Comprehensive medical and dental benefits after 3 months (100% paid by employer).
• Free parking.
• Hybrid work - flexibility work from home and office.
• 3 weeks of vacation to start!
• Our client celebrates diversity and are committed to creating an inclusive environment for all employees.
Responsibilities
Job Description
Our mission is to create exceptional experiences for our clients and partners since 2004. Using our industry-leading SaaS platform, we help businesses excel in B2B loyalty and employee engagement.
We're looking for a dynamic Customer Support Specialist who excels at relationship-building and providing stellar support.
You will be involved in helping our clients unlock the full potential of their programs.
Responsibilities :
• Be the Go-To Guru : From onboarding and training to ongoing support, you'll make sure our clients are maximizing their investment.
• Coordinate Like a Pro : Juggle requests from clients, suppliers, and team members, and foresee challenges before they even arise.
• Stakeholder Communication : Manage all inbound queries through calls and emails, acting as the company's frontline ambassador.
• Rewards Management : Own the ordering process and ensure efficient merchandise returns, keeping the experience seamless for all parties.
• Data & Reporting : Generate insightful reports and handle monthly invoicing.
• New Account Setup : Guide clients through the discovery and implementation phases.
• Resource Development : Contribute to training materials and documentation.
• Software Testing : Play an active role in ensuring our product’s quality.
• Internal Advocacy : Be the voice of our customers within the team, ensuring their needs are top priority.
Qualifications
• Fluent in French / English, both spoken and written.
• 3+ years of Customer Service experience
• Outgoing, energetic self starter! Ambitious
• Team Player : You can take the lead but also thrive in teamwork, with a keen eye for detail.
• Deadline Wizard : Time is of the essence, and you respect it.
• Tech-Savvy Quick Learner : You're good with numbers and quickly pick up new technologies.
• Empathetic Communicator : You're outgoing, empathetic, and can read the room or the email.
30+ days ago
Location : Etobicoke-Hybrid
Hours : Monday Friday : 9am 5pm (1 hour lunch)
Salary : Up to $60K
Client
Our client is a creative B2B technology agency that focuses on designing exceptional user experiences, while providing personalized services for employee and sales incentive programs.
Their mission is to provide exceptional results to their clients through unique management tools.
PERKS :
• TREMENDOUS GROWTH! This role is a stepping stone into a Senior Client Success or Account Management position.
• Comprehensive medical and dental benefits after 3 months (100% paid by employer).
• Free parking.
• Hybrid work - flexibility work from home and office.
• 3 weeks of vacation to start!
• Our client celebrates diversity and are committed to creating an inclusive environment for all employees.
Responsibilities
Job Description
Our mission is to create exceptional experiences for our clients and partners since 2004. Using our industry-leading SaaS platform, we help businesses excel in B2B loyalty and employee engagement.
We're looking for a dynamic Customer Support Specialist who excels at relationship-building and providing stellar support.
You will be involved in helping our clients unlock the full potential of their programs.
Responsibilities :
• Be the Go-To Guru : From onboarding and training to ongoing support, you'll make sure our clients are maximizing their investment.
• Coordinate Like a Pro : Juggle requests from clients, suppliers, and team members, and foresee challenges before they even arise.
• Stakeholder Communication : Manage all inbound queries through calls and emails, acting as the company's frontline ambassador.
• Rewards Management : Own the ordering process and ensure efficient merchandise returns, keeping the experience seamless for all parties.
• Data & Reporting : Generate insightful reports and handle monthly invoicing.
• New Account Setup : Guide clients through the discovery and implementation phases.
• Resource Development : Contribute to training materials and documentation.
• Software Testing : Play an active role in ensuring our product’s quality.
• Internal Advocacy : Be the voice of our customers within the team, ensuring their needs are top priority.
Qualifications
• Fluent in French / English, both spoken and written.
• 3+ years of Customer Service experience
• Outgoing, energetic self starter! Ambitious
• Team Player : You can take the lead but also thrive in teamwork, with a keen eye for detail.
• Deadline Wizard : Time is of the essence, and you respect it.
• Tech-Savvy Quick Learner : You're good with numbers and quickly pick up new technologies.
• Empathetic Communicator : You're outgoing, empathetic, and can read the room or the email.
30+ days ago
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