Contact Center Jobs in Markham
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Search Results - Contact Center Jobs in Markham
Enercare-Markham-appcast.io-
opportunities to grow, learn, and become the Expert you want to be.
If you are ready to become one of our Experts, we would love to hear from you.
Role: Manager - Contact Centre Operations Quality
Status: Regular, Full Time
Department: Operations Quality...
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TD-Markham-lwqct.com-
Enhance customer experiences as a Contact Center Representative II in Personal Banking at TD in Markham, Ontario. Provide personalized support and expert advice to banking clients.
This role requires a passion for customer service and effective...
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Enercare-Markham-appcast.io-
in business or related field
• Minimum 5 years in contact center operations and quality assurance
• Proven track record in managing QA programs across channels
• Experience with AI-enabled quality evaluation governance
• Strong analytical and problem-solving...
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Mnp-Markham-whatjobs.com-
deployments
• Grants management, license management, or case management solution implementation experience
• In‑depth experience using Azure DevOps, GitHub, and Visual Studio
• Experience in Microsoft Contact Center (CCAS) an asset
• Experience with Dynamics...
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Hyundai Motor Company-Markham-appcast.io-
Responsibilities:
• Oversee day-to-day operations of Tier-2 contact centre
• Handle escalated complaints, ensuring quick resolutions
• Conduct performance reviews, supporting agent development
• Analyze operational data to drive service improvements
• Manage team...
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City of Markham-Markham-lwqct.com-
application forms and cheques to the Contact Centre.
Sells and processes rental and programming services ensuring the staff and facility resources are available. Receives cash and records sales in an automated 'Point of Sale' system.
Ensures clean and safe...
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Hyundai Motor Company-Markham-appcast.io-
leadership, direction, and daily oversight for Tier‑2 Contact Centre operations.
• Foster an engaged, positive team environment by celebrating wins, encouraging collaboration, and keeping the team focused on shared goals.
• Oversee Tier‑1 operations...
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Xplore Inc.-Markham-thebigjobsite.com-
mapping
Value stream management
Contact centre and field operations processes
Experience operating in regulated or complex environments.
Leadership Competencies Enterprise and systems‑level thinker
Customer‑ and employee‑obsessed mindset
Highly...
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Definity Financial Corporation-Toronto, 19 km from Markham-whatjobs.com-
The Opportunity
The Contact Center AI Platform Technical Lead is a hands‑on technical leader responsible for designing and delivering comprehensive solutions for various contact centers AI platforms at Definity.
This role will lead the solution...
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Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!-Toronto, 19 km from Markham-whatjobs.com-
Elevate customer service with a Contact Center Solution Architect role in Toronto. Focus on Salesforce and Amazon Connect, designing robust IVR solutions in an in-office setting.
This position requires at least 10 years of experience in architecting...
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