Contact Center Jobs in Toronto
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Search Results - Contact Center Jobs in Toronto
Ciandt-Toronto
Artificial Intelligence is our reality.
We are seeking a highly skilled and experienced Cloud Contact Center Implementation Specialist to design, implement, and manage our modern, cloud-based contact center solutions. The ideal candidate will have deep, hands-on...
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appcast.io -
Wealthsimple-Toronto
Director, Contact Centre Operations role at Wealthsimple
Wealthsimple is on a mission to help everyone achieve financial freedom by reimagining what it means to manage your money. Using smart technology, we take financial services that are often...
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Bell Canada-Toronto
Senior Technical Architect(AI Contact Center)
At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative...
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S.i. Systèmes-Toronto
Duration:
• Long Term contract Location: Hybrid
• Toronto (1x/month) Job Responsibilities:
• Lead end to end delivery of the Contact Center Migration Path forward projects
• Responsible for managing relationships...
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jobillico.com -
Bell Canada-Toronto
Senior Consultant, Solution Integration(Contact Center)
At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world...
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appcast.io -
HCLTech-Toronto
of experience in Amazon Connect working as contact center lead/developer
• Hands-on experience working on the design, development, deployment and migration of contact center solutions at scale.
• Hands-on experience on Configuring and managing Contact Flows...
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TELUS Digital-Toronto
architecture and engineering, with a strong focus on Google Cloud Platform.
• Proven experience in implementing and optimizing data solutions for the Google Contact Center AI (CCAI) suite (Dialogflow, Agent Assist, CCAI Insights, CCAI Platform).
• Demonstrated...
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Miratech-Toronto
and feature optimization.
Qualifications
5+ years of experience as a Business Analyst or Solution Architect in enterprise contact center environments.
Strong technical knowledge of Genesys Cloud CX platform (flows, routing, integrations).
Ability to translate...
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The Home Depot-Toronto
/Direct Reports
Reports to: Contact Centre Supervisor
Travel Requirements
• No travel is required for this role.
Physical Requirements
• Requires sitting at a workstation, majority of the day, with minimal standing.
• Operating a computer and other...
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Wealthsimple-Toronto
A leading fintech company in Canada is seeking a Director of Contact Centre Operations to oversee outsourcing strategies and ensure high-quality client experiences. Ideal candidates will have over 8 years of leadership experience and a passion...
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Canadian Imperial Bank of Commerce-Toronto
Ability to work independently in a private and quiet workspace (ie. in a room or office with a door that closes)* Wired Internet connection capable of continuously supporting excellent call quality and high-speed response rate (internet connection...
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Capgemini-Toronto
expertise in Dynamics 365 implementations . This role will lead Agile transformation initiatives across business and technology teams, coach stakeholders at all levels, and support strategic programs such as CCaaS (Contact Center as a Service) and Dynamics...
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Bloomex Canada-Toronto
solutions (e.g., contact center).
• Team Structure: You will manage a diverse, high-impact team, including:
• 3 IT Project Managers
• ERP & Third-Party Solutions Manager
• Sysadmin Manager
• Hardware and Network Specialist
• A Sysadmin team (Manager, 4 L1...
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Synechron-Toronto
an experienced Business Intelligence Analyst to develop and maintain impactful reporting solutions for a network of over 80 contact centers across various ministries. This role focuses on designing dashboards, analyzing complex datasets, and ensuring data...
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Akkodis-Toronto
including AI integration with CRM and/or contact center solutions, conversation AI, virtual agent automation, etc. Deep understanding of Agile methodologies and modern software development practices. Strong leadership, mentoring, and team-building skills...
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