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Contact Center Jobs in Toronto

1 - 15 of 61
1 - 15 of 61
Search Results - Contact Center Jobs in Toronto
Manulife/John Hancock-Toronto
We usecookies to give you the best possible experience on our website. By continuing to browse this site, you give consent forcookies to be used. Director of Global Contact Center AI and Advanced Analytics page is loaded Director of Global Contact...
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appcast.io -
beBeeleader-Toronto
Job Title: Contact Centre Training Manager Description: This leadership role involves designing and executing high-impact learning strategies for the North America Contact Center. Key responsibilities include developing, implementing...
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Manulife Financial-Toronto
We are seeking a highly skilled Senior Manager to join our Global Contact Center AI and Advanced Analytics team. In this role, you will be instrumental in transforming complex data into actionable insights and implementing AI-driven solutions...
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appcast.io -
DOCUDAVIT SOLUTIONS INC.-Toronto
Overview Languages English Education  •  Bachelor's degree Experience 2 years to less than 3 years On site Work must be completed at the physical location. There is no option to work remotely. Budgetary responsibility  •  0 - $100,000...
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jobbank.gc.ca -
The Travel Corporation-Toronto
Position Overview Contact Centre Training Manager plays a key leadership role in designing and executing high-impact learning strategies for the North America Contact Center. This role is responsible for the development, implementation...
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Toronto
You’ll play a key role in ensuring contact center performance and compliance through QA evaluations, training delivery, and continuous feedback. If you're fluent in both Dutch and English, detail-oriented, and passionate about coaching others to deliver...
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adecco.com -
The Travel Corporation-Toronto
We are a leading travel company embarking on an ambitious contact center transformation to elevate every step of the customer journey. Our mission is to create memorable experiences that inspire bookings, drive loyalty, and grow revenue...
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appcast.io -
Royal Bank of Canada-Toronto
deep insight and expertise in operations (i.e., digital fulfillment, back-end processes, contact center, training and change management routines) and tools/platforms (i.e., Salesforce, Asynch chat). It offers structured leadership and personal...
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rbc.com -
GuruLink-Toronto
Location: Toronto, Ontario We are seeking an experienced Project Manager to lead strategic initiatives that enhance our Contact Centre operations. This role is ideal for someone with a solid background in project delivery within banking...
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appcast.io -
Cognizant-Toronto
and call/chat workflows 5+ Experience with CXone Studio Scripting and advanced contact routing 5+ years in software development using programming languages like JavaScript, Java, or C# Strong knowledge of contact center KPIs, workforce optimization, AI...
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jobserve.com -
CNIB Foundation-Toronto
in an efficient manner.  •  Proficiency with Microsoft Office applications and online resources  •  Demonstrate knowledge and understanding of Salesforce or similar Client Relationship Management tools is an asset.  •  Previous Contact Center, including inbound...
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workable.com -
KPMG Canada-Toronto
Healthcare, Mining, Retail, Construction, and Manufacturing industries. We look at a range of revenue-related value creation levers, including pricing, demand generation, digital/contact centre channel optimization, sales team effectiveness, and competitive...
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jobillico.com -
Toronto
Medical and dental benefits once qualified  •  Free training programs  •  New and quicker onboarding process Responsibilities:  •  Lead, mentor and coach teams to exceptional performance  •  Supervise an assigned team of contact centre agents to achieve Brand...
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adecco.com -
Royal Bank of Canada-Toronto
Job Summary Job Description WHAT IS THE OPPORTUNITY? Advice Centre & Branch Technology (ACBT) provides industry leading Contact Centre capabilities to our business partners, bringing the Omni-Channel client experience to life. This team delivers...
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rbc.com -
Toronto
The Maison Host will also accommodate and initiate the Beverage Service for any guest entering the boutique. Qualifications:  •  Bachelor’s degree is preferred, in a Fashion, Retail or related field and/or one year working in retail/contact center/customer...
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adecco.com -
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