Call Center Manager Jobs in Toronto
1 - 15 of 49
Search Results - Call Center Manager Jobs in Toronto
Trindent-Toronto
The Team
Trindent Consulting is a global management consulting firm that solves complex business problems and achieves operational efficiency for the Energy, Healthcare, and Financial Services industries. The firm’s unique approach yields between...
Inkeros-Toronto
laterally and into management roles
• 1-on-1 Mentorship: Learn directly from seasoned Sales Managers
• Incredible Culture: Fast-paced, high-energy environment that rewards hustle and celebrates wins
• Travel Perks: Join a team that travels together...
goeasy-Toronto
and delivering required training and coaching for staff development.
Handle customer escalations in a timely manner.
Manage intraday team results and individual contributions, making necessary adjustments within a call center workforce management framework...
TEEMA Solutions Group-Toronto
PowerON delivers comprehensive electrification solutions, including infrastructure development and operations and maintenance (O&M). As part of PowerON’s strategic growth, this role will lead the development of an in-house Asset Management...
appcast.io -
Robertson & Company Ltd.-Toronto
screening to manage pipeline
• Focus on creating an optimal Hiring Manager and candidate experience throughout the recruiting cycle aligned to TD's customer experience model
• Develop and maintain solid knowledge of HR policies, procedures and programs...
Randstad Canada-Toronto
Do you have experience in customer service or call center environment? Are you a motivated person with strong MS Office skills?
If so, this role is for you! Our client is looking for an order management representative for the team to act as a single...
appcast.io -
Sunwing Vacations Group-Toronto
to deliver our purpose – passionate people making vacation dreams come true.
The Opportunity :
Under Sunwing Vacations, we are looking for a Sales Centre Manager to support the WestJet Vacations team and join us in making vacation dreams come true...
The 401 Group-Toronto
information, and book appointments
• Build sustainable relationships and engage customers by going the extra mile
• Keep records of conversations in our call center database (CRM) in a comprehensible way
• Meet personal/team qualitative and quantitative...
appcast.io -
BeachHead-Toronto
market candidates, leveraging the enterprise hiring system and assessment screening to manage the pipeline
• Focus on creating an optimal Hiring Manager and candidate experience throughout the recruiting cycle, aligned to the client’s customer experience...
JOOLA-Toronto
to improve products and services.
• Data Management: Accurately document consumer interactions, transactions, and feedback into the customer relationship management (CRM) system.
• Order Follow-up: Monitor and follow up on pending or delayed orders, informing...
Adecco-Toronto
experience in an inbound/outbound collections role; utilizing a phone system to route calls.
• Candidates from a call centre environment where they are taking/making calls on billing and payment is an asset.
• Experience in collections management...
EQ Bank | Equitable Bank-Toronto
Reporting to the Manager, Customer Contact Centre, the Bilingual Customer Care Representative will interact directly with customers, understand their needs, troubleshoot issues, answer product and banking inquiries, resolve issues, perform proactive...
Adecco-Markham, 19 km from Toronto
Service Representative job opening in Markham, ON. To be considered for this opportunity, you must bring at least 2-3 years experience, preferably in a busy corporate or call center setting to the table alongside a drive to support corporate and consumer...
Scene+-Toronto
continuously.
You bring:
• The contact centre knowledge. You have been part of a call centre transformation, mapping old processes and systems to new ones, managing change, and creating engagement. You understand call centre operations, including workflows...
appcast.io -
Collabera-Mississauga, 26 km from Toronto
cloud-based application for servicing clients)
• Salesforce
• ProcedureFlow (cloud-based knowledge management application)
Required Skills and Qualifications:
• Customer service orientation
• Strong problem-solving abilities
• Effective time management...
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