Call Center Manager Jobs in Toronto
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Search Results - Call Center Manager Jobs in Toronto
Equitable Group-Toronto
from the lens of call center and Customer Contact Center.
• Support weekly and day-to-day tactical planning for call center stakeholders to ensure the freshest data and forecasting for workforce planning and management.
Own the Analytical Models...
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goeasy-Toronto
and delivering required training and coaching for staff development.
Handle customer escalations in a timely manner.
Manage intraday team results and individual contributions, making necessary adjustments within a call center workforce management framework...
EQ Bank | Equitable Bank-Toronto
the lens of call center and Customer Contact Center.
• Support weekly and day-to-day tactical planning for call center stakeholders to ensure the freshest data and forecasting for workforce planning and management.
Own the Analytical Models...
EQ Bank | Equitable Bank-Toronto
Working with the call center to ensure smooth operations and low deflected call volume
• Managing various vendor relationships
• Working with legal, compliance, fraud, etc. to ensure protection of Equitable, and especially our customers
Knowledge/Skill...
Beyond Bilingual Inc.-Toronto
Customer Service and Order Management Representative
FULL TIME, PERMANENT
2 positions
Location: 100% on-site - Etobicoke
Company is moving to Mississauga at the end of 2025
Hours: 8:30am to 4:30pm - and the other is – 10:00 am to 6:00 pm...
VPI Employment Services-Toronto
Job Description: Initiating outgoing calls to consumers on behalf of our clients.
Managing incoming calls and discussing account status.
Negotiating repayment options of overdue accounts.
Evening shift - 3 PM to 11 PM.
Standard Benefits...
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Randstad Canada-Toronto
Opportunity for contract extension or permanency
Responsibilities Handling all inbound registration and other inquiries from Members of the association, at times handling tough conversations
Managing certifications, member inquiries over the phone (most...
EQ Bank | Equitable Bank-Toronto
Working with the call center to ensure smooth operations and low deflected call volume
• Managing various vendor relationships
• Working with legal, compliance, fraud, etc. to ensure protection of Equitable, and especially our customers
Knowledge/Skill...
Randstad Canada-Toronto
focused on investment in their employees
Opportunity for contract extension or permanency
Responsibilities Handling all inbound registration and other inquiries from Members of the association, at times handling tough conversations
Managing...
ApplytoEducation-Toronto
with your manager’s permission.
Job Specifications (Knowledge & Experience)
• Post secondary diploma or degree
• Exceptional telephone manner
• A passion for helping people over the phone and via email
• Excellent oral and written communication skills...
Adecco-Markham, 19 km from Toronto
Representative job opening in Markham, ON. To be considered for this opportunity, you must bring at least 2-3 years experience, preferably in a busy corporate or call center setting to the table alongside a drive to support corporate and consumer clients; both...
HCLTech-Toronto
and manage relationships with vendors and support staff that provide hardware / software / network problem resolution.
Administer and provide User account provisioning.
Use the Incident Management System to document and manage problems and work requests...
Enercare Inc.-Toronto
of sales appointment booking for Energy Management Consultants and are well versed in all the products and services offered by the company. The ability to show flexibility and a strong sense of organization are a must as the representative will balance...
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JOOLA-Toronto
to improve products and services.
• Data Management: Accurately document consumer interactions, transactions, and feedback into the customer relationship management (CRM) system.
• Order Follow-up: Monitor and follow up on pending or delayed orders, informing...
Rogers Communications, Inc.-Toronto
or Computer Science required.
7. Financial designation (CPA, CFA) or MBA with 3-5 years of progressive experience is an asset.
8. Experience in credit risk, collection call center support, or management is an advantage.
To protect our people, brand and assets...
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