Call Center Manager Jobs in Ottawa
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Search Results - Call Center Manager Jobs in Ottawa
The 401 Group-Ottawa
information, and book appointments
• Build sustainable relationships and engage customers by going the extra mile
• Keep records of conversations in our call center database (CRM) in a comprehensible way
• Meet personal/team qualitative and quantitative...
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Adecco-Ottawa
experience in an inbound/outbound collections role; utilizing a phone system to route calls.
• Candidates from a call centre environment where they are taking/making calls on billing and payment is an asset.
• Experience in collections management...
USASJB-Ottawa
data entry, and product reviews, then you are the person we are looking for.
Data entry clerks come from various backgrounds including data entry, telemarketing, customer service, sales, clerical, assistant, management assistant, receptionist...
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JOOLA-Ottawa
to improve products and services.
• Data Management: Accurately document consumer interactions, transactions, and feedback into the customer relationship management (CRM) system.
• Order Follow-up: Monitor and follow up on pending or delayed orders, informing...
Roadpost-Ottawa
and an entrepreneurial ability to get things done.
We invite you to get to know more about us: www.roadpost.com, www.bluecosmo.com, and www.zoleo.com.
Summary:
We are looking for a skilled and dynamic Customer Experience Team Trainer to enhance call center performance...
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WillowTree-Ottawa
customers first. The company's solutions cover customer experience, content moderation, digital transformation, IT lifecycle, advisory and digital consulting, risk management, and back-office support. Fueling any stage of company growth, TELUS Digital...
Allstate Insurance Company-Ottawa
is growing, and we are actively looking to hire Senior Customer Care Agents! Reporting to the Agency Manager you will be responsible to answer service and billing inquiries over the phone and in person from customers.
The Customer Care Agent takes...
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Concilia-Montréal, 164 km from Ottawa
for handling inquiries, reviewing documentation, and maintaining accurate records as part of the claims' administration process.
Core responsibilities include:
• Responding to inquiries via phone, email, and chat with professionalism and efficiency
• Managing...
Inkeros-Ottawa
laterally and into management roles
• 1-on-1 Mentorship: Learn directly from seasoned Sales Managers
• Incredible Culture: Fast-paced, high-energy environment that rewards hustle and celebrates wins
• Travel Perks: Join a team that travels together...
Adecco-Markham, 329 km from Ottawa
Service Representative job opening in Markham, ON. To be considered for this opportunity, you must bring at least 2-3 years experience, preferably in a busy corporate or call center setting to the table alongside a drive to support corporate and consumer...
Inizio Engage-Ottawa
toutes les qualifications, nous vous encourageons à postuler quand même. Vous pourriez être la bonne personne pour ce poste ou un autre.
Bilingual Project Training & Quality Manager
Inizio Engage is seeking a Bilingual Project Training and Quality...
jobserve.com -
Collabera-Mississauga, 370 km from Ottawa
cloud-based application for servicing clients)
• Salesforce
• ProcedureFlow (cloud-based knowledge management application)
Required Skills and Qualifications:
• Customer service orientation
• Strong problem-solving abilities
• Effective time management...
Canadian Forces Morale and Welfare Services - CFMWS-Ottawa
a meaningful impact. THE ROLE As an IT Service Representative, you provide first level support to users of the NPP network, applications and websites by monitoring the call-center phone system, the support mailbox...
System Integration Specialist - CCaaS (Contact Center) / Spécialiste en intégration de systèmes -...
BrainFinance-Montréal, 164 km from Ottawa
throughout the integration process.
Your skills and experience
• 5 years of experience in a similar role and demonstrated experience in implementing, managing, and optimizing cloud-based contact centre solutions, with a strong understanding of Nice...
The 401 Group-Ottawa
working outdoors.
So why work for us?
1. The 401 Group of Companies is privately owned and 100% Canadian.
2. 20+ state-of-the-art facilities including a 'Google-like' call centre and an 80,000 sq ft. centralized service 'Hub.'
3. A high energy, fast...
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