Call Center Manager Jobs in Ottawa
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Search Results - Call Center Manager Jobs in Ottawa
Inizio Group-Ottawa-appcast.io-
a **Call Center Supervisor, Medical Information (Licensed)**, a critical member of the Business Unit responsible for overseeing all aspects of call floor operations. This includes direct management and coaching of team members, ensuring service delivery meets...
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MCI Careers-Canada-
LOCATION: Remote Work-at-Home Canada JOB TYPE: Full-Time PAY TYPES: Hourly POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend...
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Andersen Corp.-Ottawa-appcast.io-
sales activity and sales reporting for individual Design Consultants
• Regular communication and collaboration with installation, operations, and call center management
• Oversee and manage Design Consultants to resolve any issues or disputes...
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Adecco-Ottawa-
in Markham, ON. To be considered for this opportunity, you must bring at least 2-3 years experience, preferably in a busy corporate or call center setting to the table alongside a drive to support corporate and consumer clients; both over the phone and via...
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Google Inc.-Ottawa-appcast.io-
Software Developer Manager II, Conversational Agents and Dialogflow
Google Waterloo, ON, Canada
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Qualifications
• Bachelor’s degree, or equivalent practical experience.
• 8 years of experience in software development.
• 3 years...
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Electrical Safety Authority-Ottawa-
to staff.
• Create and publish comprehensive management reports and statistical data to ensure the call centre results are understood for both internal and external stakeholders. Develop the format of reports to provide clear and concise information...
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Sym-Tech Dealer Services-Ottawa-
ON.
Competitive wages and benefits
On-going industry training programs and professional development opportunities
Reporting to the Manager, Customer Experience, this position provides support to Dealer clients and the National Sales Team.
Provide best in class...
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Net2Source (N2S)-Ottawa-
and remain calm under pressure.
3. CRM & Call Center Experience: Technical know-how to manage customer data, track interactions, and phone etiquette.
Responsibilities:
The Customer Care Coordinator is highly focused on facilitating Americas Customer Care...
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Adecco-Ottawa-
Service Representative job opening in Markham, ON. To be considered for this opportunity, you must bring at least 2-3 years experience, preferably in a busy corporate or call center setting to the table alongside a drive to support corporate and consumer...
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Employment and Social Development Canada-Ottawa-
and coordinating travel, accommodations and meals.
• Call centre experience.
• Financial or customer‑service management systems.
• Experience with SAP, MTRS, Jordan’s Principle initiative.
• Processing applications against relevant policies or guidelines...
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ARAG Legal Solutions-Ottawa-
Representatives in Toronto.
Reporting to the Contact Centre Manager, the Bilingual Customer Service Representative will serve as the first point of contact for customers. This role will handle inbound and outbound calls related to policy inquiries...
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TERAGO-Ottawa-
TERAGO Networks Inc. is looking for a NOC Specialist to join the team reporting to the Sr. Escalation & Technology Manager, this highly organized, detail-oriented individual will be responsible for providing exceptional technical and client service...
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Bank of Montreal-Ottawa-
situations to managers as required.
• Performs any required documentation to ensure customer's requests are accurately processed.
• Maintains current knowledge of personal banking and lending products, practices, and trends and integrates into customer...
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Sym-Tech Dealer Services-Ottawa-
A professional, collaborative and progressive work environment
• An empowering atmosphere where people are inspired to do great work
• The chance to work with some of the best in the business!
Position Summary:
Reporting to the Manager, Customer Experience...
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Prodapt-Ottawa-
call centre and online applications is a strong asset.
• Ability to work on complex projects, integrating with multiple systems/teams.
Technical skills/knowledge:
• Expert in writing Features and User Stories.
• Strong knowledge/experience using Confluence...
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