Call Center Manager Jobs in Ontario
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Search Results - Call Center Manager Jobs in Ontario
3M HEALTHCARE-Vaughan-appcast.io-
Requirements:
• Bachelor’s degree in Business or similar
• 3-5 years of leadership experience in the field
• At least 2 years in a call center or operations role
• Experience managing large teams over 100
• Proficient in MS Office and relevant software
Enhance...
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Affirm-Hamilton-
Affirm is seeking a Director, Vendor Strategy & Operations to lead its global vendor network and oversee BPO operations. You will shape strategy, governance, performance, and cost-to-serve while applying AI and human-centric call center principles...
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407 ETR Concession Company Limited-Vaughan-appcast.io-
Requirements:
• Bachelor’s degree in Business or equivalent
• 3-5 years of leadership required
• Two years in an inbound call center environment
• Prior experience managing large teams in Workforce Management
• MS Office and CRM proficiency essential
Utilize...
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Cresta-Toronto-
Take your expertise to the next level as a Senior Machine Learning Engineer at Cresta, where you will leverage cutting-edge AI to enhance call center services. Join a mission-driven team in Silicon Valley.
Cresta is seeking a Senior Machine Learning...
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Fidelity International-Toronto-appcast.io-
Join Fidelity as a Client Experience Manager to enhance the service delivery for advisors in a hybrid role. Your operational knowledge will be pivotal in nurturing valued partnerships.
In this position, you will lead client operational experiences...
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Questrade Financial Group-Toronto-
the management and enrichment of contact center solutions. This position requires a blend of innovative thinking, technical expertise, and leadership to foster a state-of-the-art call center environment. You will work collaboratively to align technology...
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Enercare Inc.-Markham-
to become one of our Experts, we would love to hear from you.
Status: Regular, Full-Time
Reports to: Senior Product Manager
Department: Product & Marketing
Location: Markham
Compensation: $74,817 - $118,211
Please note that the compensation range...
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CBRE-Toronto-
and system issues within a variety of software packages. Resolve questions and problems within the department. Document issues, resolutions, or other actions using an incident management system.
• Communicate ongoing feedback on team, project, and department...
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Eaton-Brampton-
Overview
Eaton’s Vehicle division is currently seeking a Territory Sales and Service Manager to join the team. This role will be based in Winnipeg, MB and includes up to 50% travel.
What You’ll Do
The primary function of the Territory Sales...
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ADP-Toronto-
Representative , you'll be responsible for handling internal and external requests in a centralized call center environment, with the inbound component comprising roughly ¾ of the potential call volume. The FSR is expected to provide service excellence to both...
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National Bank-Montréal-
A career as an Advisor, Broker Channels in the call center at National Bank means fulfilling your ambitions while helping improve the lives of our clients, your colleagues, and yourself.
Through your warm approach and the quality of your remote...
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407 ETR Concession Company Limited-Vaughan-appcast.io-
with industry developments, call centre best practices, and digital customer service trends.
Qualifications
• Bachelor’s degree in Business, Project Management, or a related field, or equivalent experience.
• 5+ years of managerial experience in a customer...
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1 similar jobs: Canada
National Bank-Quebec City-
a.m. 5:00 p.m.
Your work schedule is variable, and you'll be informed of your schedule three weeks in advance.
Your team
We offer a stimulating and inclusive work environment. You'll be surrounded by experts, trainers and managers who will help...
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Insight Global-Mississauga-
exceptional customer service, and supporting customers with financial solutions. Successful candidates will have strong communication skills, previous call center experience, and the ability to build rapport with customers while managing high call volumes...
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Xplore Inc.-Markham-
Tableau, or similar visualization platforms.
Python experience.
Telecom, Contact Center, Customer Experience, Customer Care, Workforce Management, Coaching Analytics, or Customer Intelligence experience is highly desirable.
Experience working with telecom...
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