Help Desk Jobs in Ottawa
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Search Results - Help Desk Jobs in Ottawa
PCI Panasonic Canada Inc.-Ottawa
Overview:
Analyst works in a 24/7 365 helpdesk environment with a fixed scheduled. The employee provides technical support through telephone & e-mail for timely resolution of customer issues in accordance with service level and other KPI standards...
Micrometrics-Ottawa
and retention.
2. Provide technical support and user support via our Help Desk (ZenDesk) and by phone.
3. Support Sales and Customer Success team with client onboarding and ongoing account management.
4. Implement changes to customer accounts in consultation...
appcast.io -
S.i. Systèmes-Ottawa
and support services (e.g., help desk support) for the duration of the contracted support period. The Software was procured through a competitive procurement process as the Readiness Management Tool implemented across locations to assist them with fleet...
jobillico.com -
Telesat Corp.-Ottawa
for all employees worldwide, and capable of applying technical expertise at the expected level. The incumbent will provide mentorship to the helpdesk team to help improve skills while reducing ticket resolution times. Assist with the creation...
appcast.io -
SSC Perfumes & Cosmetics-Ottawa
and objectives.
This role will be responsible for developing and adhering to SLA and SOP, and managing the helpdesk and support team to provide support services to LVMH Beauty China.
Profile
Bachelor's or Master's degree in Computer Science, Information...
March Networks Training-Ottawa
of IT: Business Applications, Infrastructure, Networking, Help desk and Cybersecurity. The successful candidate will also be responsible for establishing a new strategy that will drive an internal self-help capabilities as well as an aggressive competitive...
appcast.io -
Farm Boy Inc.-Ottawa
stores and Home Office (for gift cards, credit/debit, product information, etc.).
• Respond courteously to all inquiries and issues via phone and email.
• Log and manage all business and technical support tickets through a Help Desk ticketing system...
smartrecruiters.com -
Vista Credit Corp-Ottawa
Requesting credit reports on an as needed basis.
Knowledge and Skills
1. 3-5 years of experience in a customer service or help desk capacity required.
2. Experience with multiline telephones, email, and personal computers necessary.
3. Experience...
appcast.io -
Nova Credit-Ottawa
and vulnerabilities.
Familiarize yourself with our control sets, frameworks, and requirements.
Support with IT help desk questions from Novans and customer questionnaires.
WITHIN THE FIRST QUARTER YOU'LL: Lead the deployment, monitoring, maintenance, development...
Norfolk County-Ottawa
Position Description:
This individual would be required to work in a team environment as well as independently.
• Assist with installation and support computer workstations and peripherals.
• Assist in providing helpdesk related telephone support...
workable.com -
Ottawa
with Planning in organizing structural repairs with repeat thresholds
• Work closely with Bombardier In Service Engineering and the Technical Help Desk in requesting Repair Drawings
• Provide recommendations to Bombardier ISE and THD should a Repair Drawings...
flyporter.com -
Telesat-Ottawa
in tracking helpdesk calls pertaining to application, networking, and systems problems and issues.
• Assign username, password and access right permissions for multiple proprietary applications, as well as client software.
• Identity Management and multifactor...
appcast.io -
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