Contact Center Jobs in Richmond Hill
1 - 10 of 10
Search Results - Contact Center Jobs in Richmond Hill
Connex Telecommunications Inc.-Richmond Hill
level Solution Architect to lead the design of end‑to‑end AmazonConnect and agentic AI solution architectures. This architect will align business needs with secure, scalable, cloud‑native technologies and define integration patterns across contact‑center...
Read more
whatjobs.com -
Connex Telecommunications Inc.-Richmond Hill
integrations with major CRM systems
Requirements:
• 5+ years in contact center solution design and implementation
• 2+ years experience with Cognigy AI solutions
• Familiarity with cloud architecture principles
• Experience managing workstreams or engagements...
Read more
appcast.io -
Connex Telecommunications Inc.-Richmond Hill
business needs into actionable technical designs
• Facilitate stakeholder workshops for architecture definition
• Evaluate current contact-center state to identify gaps
Requirements:
• Proven expertise in AmazonConnect architecture
• Background in cloud...
Read more
whatjobs.com -
Connex Telecommunications Inc.-Richmond Hill
and delivers next generation contact center and agentic AI experiences on NiCE CXone and Cognigy , with growing depth in Agentic AI platforms. You own discrete solution workstreams end to end discovery, design, build oversight, and go‑live, while collaborating...
Read more
appcast.io -
OpenText-Richmond Hill
Knowledge: In-depth knowledge of Customer support processes (incident, request, problem, change, knowledge, escalations), ITSM / ESM concepts (SLAs, OLAs, queues, entitlements, assignment groups, workflows), Contact center operations (intake channels, case...
Read more
thebigjobsite.com -
Definity Financial Corporation-Toronto, 20 km from Richmond Hill
The Opportunity
The Contact Center AI Platform Technical Lead is a hands‑on technical leader responsible for designing and delivering comprehensive solutions for various contact centers AI platforms at Definity.
This role will lead the solution...
Read more
whatjobs.com -
Tata Consultancy Services Limited-Toronto, 20 km from Richmond Hill
Join Tata Consultancy Services as a Quality Engineer specializing in contact center solutions in Toronto. This role emphasizes automation testing across UI and APIs while offering technical leadership for project enhancements.
At TCS, you'll play...
Read more
appcast.io -
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!-Toronto, 20 km from Richmond Hill
Elevate customer service with a Contact Center Solution Architect role in Toronto. Focus on Salesforce and Amazon Connect, designing robust IVR solutions in an in-office setting.
This position requires at least 10 years of experience in architecting...
Read more
whatjobs.com -
Miratech-Toronto, 20 km from Richmond Hill
Transform contact center operations with Miratech as a Contact Center Operations & Optimization Consultant. Your expertise will guide operational strategies and drive measurable business outcomes.
In this vital role, you will assess current...
Read more
thebigjobsite.com -
Definity Financial Corporation-Toronto, 20 km from Richmond Hill
Become the Contact Center AI Platform Leader at Definity, where you will be pivotal in designing effective AI solutions. Empower contact center operations with your hands-on leadership and technical expertise.
As a key player in the AI platform team...
Read more
whatjobs.com -
Companies now hiring in Richmond Hill:
Contact Center – Related jobs in Richmond Hill:
Broaden your job search:
Don’t miss out on new job vacancies!
Create a job alert for: Contact Center, Richmond Hill
It's free, and you can cancel email updates at any time