Customer Service Quality Assurance Jobs in Halifax
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Search Results - Customer Service Quality Assurance Jobs in Halifax
MCI-Halifax
creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general...
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Brandt Group of Companies-Halifax
Finance, Dealer Development, Customer Support, and Product Support leadership to resolve product concerns, improve warranty processes, and drive continuous improvement initiatives.
• Develop and maintain reporting and dashboards to track key performance...
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MCI-Halifax
on innovation, we have established ourselves as a trusted partner in the industry.
We are seeking a detail-oriented and strategicQuality Assurance Managerto lead the QA function in our BPO contact center. You will be responsible for ensuring service quality...
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HCLTech-Halifax
through incident management and service requests in ticketing systems.
• User Support: Provide frontline support to clinical staff and end-users of the Epic system, addressing inquiries, issues, and user training needs.
• Quality Assurance: Assist...
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Jace Holdings Ltd.-Halifax
operation of the department. The Manager will lead and manage staff to achieve the highest level of customer service, food quality. Adhere to all Food Safety Protocols, Standard Operating Procedures, corporate policies and Health and Safety, and other...
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Yochana-Halifax
to new technologies and EHR platforms.
• Knowledge of healthcare regulations and compliance, including HIPAA.
• Customer service orientation and a willingness to work closely with clinical staff....
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HCLTech-Halifax
and resolve issues through incident management and service requests in ticketing systems.
• User Support: Provide frontline support to clinical staff and end-users of the Epic system, addressing inquiries, issues, and user training needs.
• Quality Assurance...
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MCI-Halifax
Collaborate with QA, Training, and Workforce teams to align on goals and improve service delivery.
• Analyze performance reports and implement action plans to address gaps.
• Foster a positive, high-performance team culture focused on customer satisfaction...
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Applus+ Laboratories-Toronto, 1265 km from Halifax
inspectors which will require limited travel to domestic sites by car and air to visit manufacturing and installation sites. Direct contact with the client and client’s staff is a part of this position including technical inquiries and customer service...
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MCI-Halifax
and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
In 2019, Marlowe...
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MCI-Halifax
accounts.
• Conduct regular business reviews and performance presentations.
• Monitor service delivery and ensure adherence to SLAs and KPIs.
• Collaborate with operations, QA, and training teams to resolve issues.
• Identify opportunities for account...
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The Methodist Hospital-Halifax
and co-workers in a manner consistent with a customer service focus and application of positive language principles
• Knowledge of medical practice and care of patients and ability to assist with examinations, diagnostic and treatment procedures...
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