Customer Service Quality Assurance Jobs
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Search Results - Customer Service Quality Assurance Jobs
Beyond Bilingual Inc.Canada
Bilingual Contact Centre Manager – Customer Service (French/English)
Location: Remote – Candidates may be located anywhere in Canada
Hours: Monday to Friday 9:00 am to 5:00 pm with some flexibility
Salary: up to$90,000
Leadership Opportunity...
dutchWinnipeg
with engineering, product, customer support, data, etc.
Ability to provide production support to the CX support team.
Review requirements, specifications, and technical design documents to provide timely and meaningful feedback.
Estimate, prioritize, plan...
AllianceOne (Canada)Torontoappcast.io
to support customer interactions
• Accurately document customer interactions for quality assurance
• Engage in continuous improvement and team coaching sessions
Requirements:
• Minimum of one year in a customer service or call center role
• Strong English...
Rubicon PathToronto
and recovery, and day-today computer systems operations.
25%
Client Support
• Demonstrated experience of working with client customer support representatives to assist in data set up for training and implementation.
10%
Government Business Process...
BGone ConsultantsToronto
in the Canadian market.
Key Responsibilities
• Build and manage customer service operations across call center, online support, email, and social media channels.
• Design and implement SOPs, service standards, quality assurance programs, KPIs, and workforce...
Source CodeToronto
with development and QA teams for issue resolution
• Maintain robust documentation for all processes and updates
Requirements:
• Intermediate experience with Salesforce and SaaS platforms
• Strong background in customer support and incident management
• Experience...
Westside Rebar LTDMission
Enhance managerial effectiveness as a Strategic Business Consultant. Guide organizations in quality management while supervising operations and providing exceptional customer service.
In this role, you'll analyze business methods and propose...
bioMérieux SAQuebec City
Join bioMérieux Canada Inc. as a remote System Specialist Hotline, providing essential technical support to clinical and industrial clients. Your expertise will enhance customer satisfaction and support robust service standards.
In this key role...
Walmart CanadaOttawa
Excite customers as a Food and Consumables Associate, providing exceptional service and support. Responsible for organizing food areas and maintaining product standards in a lively retail space.
This role focuses on the effective management...
2 similar jobs: London, Toronto
L3Harris TechnologiesLondon
with customers and Customer Service on quality matters and act as the customer's representative in the certification of systems
Responsible to support incoming, in-process and final inspection tests in production and in customer service. The inspection criteria...
2 similar jobs: Toronto, Ottawa
Hirez Manpower Solutions Inc.Saanich
activities of food service staff
• Ensure food quality, portion control, and customer service standards are consistently met
• Manage staff scheduling, shift planning, and task delegation
• Monitor sanitation, hygiene, and workplace safety compliance
• Train...
2 similar jobs: Vancouver, Kelowna
VIBRANT MarketingMississauga
Service Representative B2B to provide exceptional service to the internal and external customers of our expert partner in hot and cold beverages. The main task will be to manage a number of major accounts. The person in charge will provide the high level...
Evertz MicrosystemsSt. John's
of a motivated Applications Engineer to enhance customer support and validate software and hardware solutions. You will collaborate with cross-functional teams, conduct functional system testing, and communicate effectively to resolve issues.
This role emphasizes...
Lactalis CanadaMississauga
Position: Customer Service Representative (Bilingual)
Location: 6045 Edwards Blvd, Mississauga, ON, L5T 2W7
About Us:
Welcome to Lactalis Canada! We’re proud to be Canada’s #1 branded dairy company and to be consistently recognized as one...
Farm Boy Inc.Brantford
the store.
Key Responsibilities:
• Drive outstanding customer service standards
• Partner with leadership to enhance operational results
• Support team development through recognition and training
• Maintain compliance with safety and food quality
• Manage...
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