Customer Service Quality Assurance Jobs in Toronto
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Search Results - Customer Service Quality Assurance Jobs in Toronto
Randstad Canada-Toronto
and performance management
Handle escalated customer inquiries and assist in troubleshooting complex issues
Partner with Quality Assurance and Workforce Planning to meet KPIs and service levels
Monitor and report on performance metrics, productivity...
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SME Careers-Toronto
knowledge, customer support, education, conversational writing).
• Optimize AI Performance: Evaluate and rank AI outputs to improve fluency, correctness, tone match, and cultural appropriateness.
• Ensure Model Integrity: Detect unsafe or misleading content...
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Randstad Canada-Mississauga, 26 km from Toronto
Are you a polished, motivated, and bilingual (French/English) customer service professional looking for an exciting contract work opportunity that will help you move a step further in your career? Are you a recent graduate or an upcoming...
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Socket.dev-Toronto
communication and customer service skills
• Diploma or degree in related field
• Knowledge of construction-related documentation
Leverage your PMIS experience to support impactful projects with Stantec in Toronto.
#J-18808-Ljbffr...
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Kotn-Toronto
What you'll be working on: Customer Support & Experience (40%) Manage the Customer Support team against established KPIs and service standards
Oversee customer support processes, tools, and workflows to deliver an exceptional customer experience
Use...
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Kibbi Technologies Inc.-Toronto
Assists the Manager on duty with the coordination of activities of associates within the food service department while maintaining the highest standards and levels of customer service.
Essential Duties and Responsibilities:
• Assist the Shift...
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Cuso International-Toronto
and innovation. This includes supporting the development of management documents for licensing and positioning, reviewing academic program profiles and curricula, and helping design strategies to improve workplace culture, customer service, real-world training...
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Relay Financial-Toronto
strategy
• Monitor performance metrics for daily enhancements
• Collaborate with business outsourcing partners for capacity planning
Requirements:
• 3-5 years in experience operations related to customer service
• Expertise in quality assurance...
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TELUS Digital-Toronto
transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.
With a global team across North America, South America, Central America, Europe, and APAC, we offer end-to-end expertise across eight core service...
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Britespan Building Systems Inc-Toronto
by the Employment Standards Act and all company policies and procedures while maintaining a customer service mindset. The Machine Operator is considered a highly skilled labourer that is able to operate specialized piece of machinery, and other general labour tasks...
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Mohawk Medbuy Corporation-Toronto
and budgets.
• Maintain and enforce the use of policies, procedures, methodologies, and standards to ensure effective planning and delivery of services, management of vendors and customers, and maintenance of the ‘one build’ concept in the shared services...
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Atria Senior Living-Toronto
Become a key part of the culinary team as a Prep Cook, focusing on meal preparation and customer service. Collaborate closely with the Executive Chef and ensure a clean kitchen environment.
This role emphasizes assisting in meal and snack...
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Workstream-Toronto
experience managing a fast-paced food & beverage environment and enjoy the perks of tipping alongside your salary.
Key Responsibilities
• Lead and motivate a talented team to deliver excellent customer service
• Ensure smooth daily operations...
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Lock Search Group-Toronto
with broader strategic objectives.
The General Manager will be accountable for:
• Shaping the work environment and delivering standards of excellence and quality to customers across products and services.
• Crafting a strategic vision, driving optimized...
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TELUS Digital-Toronto
across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering.
From mobile apps...
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